Caretel Inns of Tri-Cities

Michelle Scoggins 

on Google

4 weeks ago

1st of all I experienced only a handful of aides that were decent to me , the manager of physical therapy Donna lied to Mr & my husband about ordering thd Medicare accessories for me just b4 I went home they were delivered an hour b4 I came home bc she had told me she forgot to hit the send button on the computer , we had wanted the equipment such as the bed , wheelchair, walker& commode early on , Donna had told me thr day b4 I went home that it was talked about in their morning g meeting my daughter had said I wasn't ready... read more

Julie Rousse 

on Google

3 months ago

Wonderful facility that provides exceptional care. 

Patrick Mitchell 

on Google

3 months ago

Took my wife there on a Friday and removed her on the following Wednesday. On Saturday I found her bed was made but when I pulled back the blanket her bed was urine soaked. Also I found that she was still wearing the same clothes she had worn into Symphony the previous morning even though I had brought 5 days worth of clean clothes and pajamas. So she was wearing the same clothes she wet herself in while sleeping on the bed the night before. She also was smelling of feces and upon examination her depends had feces in them. I... read more

Gretchen Hebl 

on Google

4 months ago

I love how big and spacious the rooms are, other places I have seen are much smaller and cramped... also OMG the variety themes & decor down the different halls offers a soft touch. With new builds and modern designs there is a sense of coldness, but Symphony TriCity feels like home. There is this awesome memory lane spot that offers all kinds of cool history to some surrounding towns with old photos to reflect back on memories. Pretty cool spot for ALL care needs; rehab to home, long term care, hospice, respite. TriCity als... read more