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Care Connect
- Wellness
- Tweed Heads, NSW
About this business
Location details
Wharf Central, Suite 39, Level 3/75 Wharf St, Tweed Heads, NSW, 2485, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I LOVE working with this team
I had total knee replacement surgery on March 1 and was told I would receive 4 hours of help each week for 6 weeks when I should be fully recovered, but so far I have had only two visits of 2 hours each. Two visits were cancelled without notification and without explanation. If this is typical of the service that Care Connect provides then NSW Health needs to give them the boot. I shall certainly not be engaging them to deliver services through a My Aged Care Home Care package.
Care was strong to start but has weakened as more is needed! Training varies depending on who they send! Professionalism is needed and staff overstretched .....told budget doesn't allow this or that so little flexibility! Disappointing outcomes at present needs to be accountable and have more communication even the website is showing 404!?
Frequently asked questions about Care Connect
How is Care Connect rated?
Care Connect has a 3 star rating with 6 reviews.
When is Care Connect open?
Care Connect is closed now. It will open tomorrow at 8:30 a.m.
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