This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Unit B2, Imperial Business Park, W Mill, Gravesend, DA11 0DL, United Kingdom
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Customer service is top notch. Took my gravel bike in for a gear service to stop it from skipping when changing gear. Charles found that the issue was a broken rivet on the cassette.
Great customer service and quality of work. Takes pride in what they do. Highly recommend. Thanks again 👍🏻
Absolutely shocking customer service from Charles yesterday and today. His mannerism was not only rude but also not inviting to hear as a customer. It was clear he didn't want or couldn't be bothered to help us with contradicting information given. He couldn't wait to get off the phone. It's a Shame the amount of money lost there with two sons with BMX's is on you Charles. Discusting Customer Service.
Charles was spot on ( so was Nick ) , ordered in some Hope wheels for me and was in store within 48 hours . A very good price too!! Thanks chaps!!
Had a bottom bracket swapped from my Pinarello a few months ago. When I got it back it was incredibly stiff but thought nothing more about it as wanted to get back on the bike. Since then taken the bike to a proper shop and had to have the BB replaced. See comments below: "...bearing of BB were overpressed without reaching the recommended torque setting..." It seems the wrong BB was used, put and overtightened. Bodge job... For anything more than a old banger bike I would avoid. Certainly won't be using them again
Captiv Bikes has a 4.6 star rating with 27 reviews.
Captiv Bikes is closed now. It will open at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com