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Capital One Bank

2.8

About this business

Location details

6790 Richmond Hwy, Alexandria, VA, 22306, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.881 reviews
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Meyvin Palma's profile image
Meyvin Palma 
2 weeks ago

Ellis seems to need a little more training on listening to customers and not pressing buttons when not asked too. We just got our selfs 2 new cards on the way because he felt like it. What a rude individual. Seems like he doesn't want to be there. I went in today with my mom who added me as a joint account holder. We never received my card in the mail so we went to this branch to see if we could get that card sent out to me. We walk in Ellis said what do you need. I explained the situation to him and he asked for the primary... read more

Lynda Keller's profile image
Lynda Keller 
a month ago
SJ BERNAL's profile image
SJ BERNAL 
2 months ago

Not a busy Bank to say the tellers are exhausted for overwork everything they do is talk to each other and they still have bad, bad customer service. 

Keith White's profile image
Keith White 
2 months ago
Alex R's profile image
Alex R 
3 months ago

The worst customer service I've ever received. 

Frequently asked questions about Capital One Bank

How is Capital One Bank rated?

Capital One Bank has a 2.8 star rating with 81 reviews. 

When is Capital One Bank open?

Capital One Bank is closed now. It will open tomorrow at 9:00 a.m. 

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