Capital One Bank's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Capital One Bank

2.9

About this business

Location details

6790 Richmond Hwy, Alexandria, VA, 22306, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.985 reviews
Select a rating
Reyna Reyes's profile image
Reyna Reyes 
a month ago
Matt Gray's profile image
Matt Gray 
a month ago

It could not get any worse. These people are the worst. 7 weeks and can't access an account. The only way to access is via a phone which doesn't work. Can you go in person? NO! Insanity. Their system it terrible. See attached. This is REALLY multiple transactions. How do you know what you paid? How do you know who you paid? Are you telling me a half trillion dollar bank can't let you sign in & can't tell you who or what you paid? Do you want to make matters worse?! You can't even send a check on their "Business Software". Ho... read more

zannatul sraboni's profile image
zannatul sraboni 
2 months ago
Sami Samara's profile image
Sami Samara 
2 months ago
Meyvin Palma's profile image
Meyvin Palma 
2 months ago

Ellis seems to need a little more training on listening to customers and not pressing buttons when not asked too. We just got our selfs 2 new cards on the way because he felt like it. What a rude individual. Seems like he doesn't want to be there. I went in today with my mom who added me as a joint account holder. We never received my card in the mail so we went to this branch to see if we could get that card sent out to me. We walk in Ellis said what do you need. I explained the situation to him and he asked for the primary... read more

Frequently asked questions about Capital One Bank

How is Capital One Bank rated?

Capital One Bank has a 2.9 star rating with 85 reviews. 

When is Capital One Bank open?

Capital One Bank is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com