Capital One Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Capital One Bank

2.9

About this business

Your health and safety are our top priority. To minimize health risks from coronavirus (COVID-19), we are temporarily closing select branches. Customers will be able to access ATMs at any branch that is currently open. ATMs in external vestibules will continue to be accessible 24/7 as usual, even if the branch or Café is closed. You can also access our ATMs at select Target® locations. 

Location details

6790 Richmond Hwy, Alexandria, VA, 22306, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.973 reviews
Select a rating
Wilfred Howard's profile image
Wilfred Howard 
on Google
3 months ago
sunny makhni's profile image
sunny makhni 
on Google
4 months ago

The customer service is terrible. Instead of lecturing expect a lecture on poor financial service 

Lateefah Muhammad's profile image
Lateefah Muhammad 
on Google
9 months ago

I went into this branch to complete a transaction that I spent 30 minutes on the phone with CO customer service confirming that I would be able to only to come across 3 bank tellers who refused service to me because I didn’t have a checking account with them even though I had proper ID and other accounts with Capital One. They offered no solution, only refusal. It’s no wonder they have terrible ratings. I will be closing all accounts with Capital One. 

Vicente Morales's profile image
Vicente Morales 
on Google
11 months ago

Mal muy mal 

Raphael's profile image
Raphael 
on Google
a year ago
View all google reviews

Frequently asked questions about Capital One Bank

How is Capital One Bank rated?

Capital One Bank has a 2.9 star rating with 73 reviews. 

When is Capital One Bank open?

Capital One Bank is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com