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Capital One Bank
- Finance
- Germantown, MD
About this business
Your health and safety are our top priority. To minimize health risks from coronavirus (COVID-19), we are temporarily closing select branches. Customers will be able to access ATMs at any branch that is currently open. ATMs in external vestibules will continue to be accessible 24/7 as usual, even if the branch or Café is closed. You can also access our ATMs at select Target® locations.
Location details
21117 Frederick Rd, Germantown, MD, 20876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I hate your customer service! One of your female employees who is working in customer support section is extremely rude and unprofessional. She doesn’t treat customers properly, works very slowly, and provides the worst service ever.
Very very bad service.It's the worst service I've ever experienced in America.They tore my check, but they didn't take responsibility for it and passed the buck.In particular, a male staff member yelled at me very fiercely.Never open an account in this bank.Now I know why this ones score is so low.
The absolute slowest service ever. They use some ancient computer system. Please avoid at all cost
It has never taken me less than 22 minutes to cash a check. Do not use the drive through. Ridiculous.
Pésimo servicio, media hora esperando que me ayuden y la señora Idalia encargada de ayudar en la parte de atrás risa y risa con alguien platicando y solo sale y dice un minutito por favor 👎🏻
Frequently asked questions about Capital One Bank
How is Capital One Bank rated?
Capital One Bank has a 2.6 star rating with 36 reviews.
When is Capital One Bank open?
Capital One Bank is closed now. It will open tomorrow at 9:00 a.m.
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