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532 Old Town Rd, Coram, NY, 11776, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
I had a very kind experience at this branch last week. I usually go to a branch closer to my home but I needed a bank check to pay for the funeral of my loved one. I quietly asked for the check and was informed that there would be a $10 fee which I acknowledged as no problem. When I told the young lady the name to put on the check she looked at me with great compassion and offered her condolences. She then went ahead and credited the $10 fee back to my account as a courtesy. Small kindnesses as this when a customer is in pai... read more
Business response:
Our condolences on your recent loss. At Capital One we like to think of our customers as family. Please let us know if we can assist further with any of your banking needs, Beth.
I had a very kind experience at this branch last week. I usually go to a branch closer to my home but I needed a bank check to pay for the funeral of my loved one. I quietly asked for the check and was informed that there would be a $10 fee which I acknowledged as no problem. When I told the young lady the name to put on the check she looked at me with great compassion and offered her condolences. She then went ahead and credited the $10 fee back to my account as a courtesy. Small kindnesses as this when a customer is in pai... read more
Capital One Bank has a 3.3 star rating with 24 reviews.
Capital One Bank is open now. It will close at 5:00 p.m.
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