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Capital One Bank
- Banks
- Valley Stream, NY
About this business
Location details
750 W, Sunrise Hwy, Valley Stream, NY, 11581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I had a rather frustrating incident both from the cafe member and some of the tellers at 750 Sunrise Highway, Valley Stream, NY at about 4.15 pm today. After weeks ago, I called the customer service department to find out how to remove the Power of Attorney and set up a Joint Owner/Holder on the account for my father. I was told by the customer service agent that I should write a letter outlining my request and take it to my branch. I did as instructed and took the letter to my branch to have it faxed. The gentleman who was ... read more
Long lines, not enough staff.
I was at this branch today, 8/21/2025, to get a couple things done and had THE WORST experience. I called at around 9:20am asking what time the notary would be in. I was told 10:30 to 12:30pm and thanked the person who answered the phone. I went in the branch and joined the line at approximately 11:15 AM for the teller because I actually needed her to do something. After she took ten years to print and stamp one sheet of paper that just verifies I have an account and how long, I tell her I need a notary. She told me to wait ... read more
Frequently asked questions about Capital One Bank
How is Capital One Bank rated?
Capital One Bank has a 2.3 star rating with 105 reviews.
When is Capital One Bank open?
Capital One Bank is open now. It will close at 6:00 p.m.
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