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Capital One Bank

3.1

About this business

Location details

10 Godwin Ave, Ridgewood, NJ, 07450, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.134 reviews
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Andre Morgan's profile image
Andre Morgan 
a month ago

I’ve seen some negative reviews online about this branch but I have to say my experience was extremely positive. Kudos to Joe for patiently going through the account opening process with my wife and I and even working past closing time in order to complete the transaction. If there were more people like him on the team I don’t think there would be any issues. Thanks. 

Dayton Moore's profile image
Dayton Moore 
10 months ago

Joe went above and beyond customer service!! Thank you! 

David Chu's profile image
David Chu 
a year ago

I've never seen a bank treat a customer like this before. I was especially appalled when he threw my card and ID back at me after asking for them. It was my fault for not asking for the name of this man. No matter how close this place is to my house, I will never go back there. My friend constantly warned me about this bank with their negative experiences, but I countered them with my own positive ones. However, one interaction with a single employee completely changed my mind, and now I'll be sharing the same story with my ... read more

Jenny Hao's profile image
Jenny Hao 
a year ago

Wow just wow! Amazing customer service from Kristina. She was with us for an hour and a half and got us out of the pickle we were in. She deserves employee of the month! 

Emmanuel7 777's profile image
Emmanuel7 777 
a year ago

👎 very bad bank 👎 the never send me $3.00 bill 😒 and my credit score go down front 800 to 690 👎 

Frequently asked questions about Capital One Bank

How is Capital One Bank rated?

Capital One Bank has a 3.1 star rating with 34 reviews. 

When is Capital One Bank open?

Capital One Bank is closed now. It will open at 9:00 a.m. 

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