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Capital One Bank

2.8

About this business

Location details

9181 Mansfield Rd, Shreveport, LA, 71118, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.841 reviews
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Ric Cochran's profile image
Ric Cochran 
9 years ago

I have an 85 year-old client in a nursing home after a fall but completely lucid and can't seem to get money from her checking and savings at Capital One. Her daughter, Power of Attorney and Trustee of her mom's Revocable Trust has spent the past two days being given excuse after excuse by employees at the Mansfield Rd branch in Shreveport, LA, who communicate by messaging with employees at other offices but appear unable or unwilling to conference in those they are messaging or to escalate handing of the problem to someone ... read more

Ric Cochran's profile image
Ric Cochran 
9 years ago

I have an 85 year-old client in a nursing home after a fall but completely lucid and can't seem to get money from her checking and savings at Capital One. Her daughter, Power of Attorney and Trustee of her mom's Revocable Trust has spent the past two days being given excuse after excuse by employees at the Mansfield Rd branch in Shreveport, LA, who communicate by messaging with employees at other offices but appear unable or unwilling to conference in those they are messaging or to escalate handing of the problem to someone ... read more

Ric Cochran's profile image
Ric Cochran 
9 years ago
Terica Williams's profile image
Terica Williams 
9 years ago

I would never bank at Capital 1.....this is the absolute worse bank ever.....how is it that you charge a person $7 to cash a check drawn off ur bank....i wud never recommend banking here.... 

Michelle Goodson-Winslow's profile image
Michelle Goodson-Winslow 
10 years ago
Shunda Washington's profile image
Shunda Washington 
12 years ago

This is the absolute WORST banking establishment I've ever encountered. Their policies are crap and the customer service is even worst. I've NEVER had problems with my account until doing business with the place. I wish there was a negative I could give. I'm bring too gracious giving them 1 star. 

Frequently asked questions about Capital One Bank

How is Capital One Bank rated?

Capital One Bank has a 2.8 star rating with 41 reviews. 

When is Capital One Bank open?

Capital One Bank is closed now. It will open tomorrow at 9:00 a.m. 

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