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Capital One Bank

1.8

About this business

Specialties Come visit your local Capital One branch in Sterling, VA! Capital One is a diversified bank that offers a variety of checking, savings, mortgage and lending accounts and services to individuals, small businesses and commercial clients. Customers enjoy convenient access to their accounts though online banking, mobile and tablet apps, ATMs and in person at one of our 900 bank branches. Member FDIC. Equal Housing Lender. 

Location details

21700 Towncenter Plaza, Sugarland Run, VA, 20164, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
1.854 reviews
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melisa ortez's profile image
melisa ortez 
on Google
a month ago

For management: Tell your bank tellers to be respectful, mature and most importantly welcoming. Your employees are incredibly immature and act like mean high school girls. You should feel incredibly disappointed with your staff. Everyone at this establishment are incredibly unwelcoming besides the nice older asian lady who helped me on my previous visit. The gentleman who stands behind the desk every time i’m here decides to stand there and not offer help and would much rather conversate and distract the rude bank tellers. I... read more

Denis Souza's profile image
Denis Souza 
on Google
2 months ago
Eric Hemphill's profile image
Eric Hemphill 
on Google
3 months ago

I called the branch and got a recorded message that they were open. I drove to the branch only to find out they were closed at 3pm on a Tuesday. Would not recommend this location. 

Pong Aerjaipra's profile image
Pong Aerjaipra 
on Google
4 months ago

Is there any 0 star? I went in to close my account. Found out that they overdrawn it for some reason and got charged an extra fee. Even though I asked them if all accounts were closed? They said yes. So I have called HQ to get the fee reversed. And have to go inside the branch again to make deposits different. They didn't acknowledge that they made a mistake. And got a nerve to tell me that I overdrawn it. Really!!???? 

Sabah Hadi, M.D's profile image
Sabah Hadi, M.D 
on Google
a year ago

Overwhelmed, waiting too long, their online banking is the worst, I am closing all my accounts with them 

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Frequently asked questions about Capital One Bank

How is Capital One Bank rated?

Capital One Bank has a 1.8 star rating with 54 reviews. 

When is Capital One Bank open?

Capital One Bank is open now. It will close at 5:00 p.m.  

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