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Capital One Bank
- Banks
- Plano, TX
About this business
Location details
9724 Coit Rd, Plano, TX, 75025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
The manager lied to me when specifically asked questions about mobile deposit limits and holds on checks. Once called out about it, he transferred me to a department in customer service that had no idea why I was transferred to them. They then had to transfer me to another department. They were able to help but due to his lies, there is a 5 busn day hold on my money and a small limit on my mobile deposit app...which we clearly discussed was the reason I left a previous bank.
The bank teller was just plain stupid kept asking same questions over and over took about 20 minutes to figure out how to do a deposit.
Awesome customer service from Kelly at the branch. She is helping me make a smooth transition from Bank of America to Capital One. ������
Frequently asked questions about Capital One Bank
How is Capital One Bank rated?
Capital One Bank has a 3.4 star rating with 25 reviews.
When is Capital One Bank open?
Capital One Bank is open now. It will close at 5:00 p.m.
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