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Capital One Bank

2.6

About this business

Come visit your local Capital One branch in Garland, TX! Capital One is a diversified bank that offers a variety of checking, savings, mortgage and lending accounts and services to individuals, small businesses and commercial clients. Customers enjoy convenient access to their accounts though online banking, mobile and tablet apps, ATMs and in person at one of our 900 bank branches. Member FDIC. Equal Housing Lender. 

Location details

2015 Northwest Hwy, Garland, TX, 75041, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.6206 reviews
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Robert Thongsavanh's profile image
Robert Thongsavanh 
4 years ago

Aweful customer service, no one was helpful, manager wasn’t there and he did not return email or call. They decided to stop working at noon 

Lee Rockett's profile image
Lee Rockett 
5 years ago

Worst bank ever!! Could not get a temp card & they cancel my debit without telling me! The on-site rep is not helping me and was rude! Will be canceling my account been with them over 5 years. 

Richard A White's profile image
Richard A White 
6 years ago

Give personal service. The whole system is laborious. I finally was able to talk to a real live person by going to this branch in Garland Texas. I spoke with Kevin at the branch, He gave me a BS answer to satisfy me so I would go away. I didn't find out until today that his answer was BS. He and I are both caucasian so no, this is not a racist post.🙁🙁🙁🙁🙁🙁🙁🙁🙁 

Beatriz Marroquin's profile image
Beatriz Marroquin 
6 years ago

Media hora esperando y nadie atiende pésimo servicio 👎🏼 

Chad Williams's profile image
Chad Williams 
6 years ago
Sean Gordon's profile image
Sean Gordon 
8 years ago

We closed a CD out in a large amount here and it's been a full month now with 2 failed check attempts which we had to go in twice after calling NDB many times and get 2 different stop payment done. They said we could have it wired instead for our inconvenience and it would take 1-2 business days. Well, it's 5 days later, called and spoke to 2 different people, 1 saying 1-2 more days and the other saying the same day by 7:30pm eastern. Well, it; almost 8pm Eastern and still nothing. Do not put your money into this establishme... read more

Phillip Turley's profile image
Phillip Turley 
10 years ago

I have experienced denial of service. When Capital One introduced their new webpages in June 2014, my money market account was missing. I could not access the account or transfer money from the account to my checking in order to pay bills. It took more than a week to resolve this denial of service. Now, my checking account is unavailable from the webpages. I have suffered denial of service for more than one week. I can not pay my bills because I cannot access the checking account. The customer service is pitiful. Each time t... read more

Frequently asked questions about Capital One Bank

How is Capital One Bank rated?

Capital One Bank has a 2.6 star rating with 206 reviews. 

When is Capital One Bank open?

Capital One Bank is closed now. It will open at 9:00 a.m. 

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