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Capital One Bank

2.5

About this business

Specialties Come visit your local Capital One branch in Lafayette, LA! Capital One is a diversified bank that offers a variety of checking, savings, mortgage and lending accounts and services to individuals, small businesses and commercial clients. Customers enjoy convenient access to their accounts though online banking, mobile and tablet apps, ATMs and in person at one of our 900 bank branches. Member FDIC. Equal Housing Lender. 

Location details

3838 W Congress St, Lafayette, LA, 70506, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.556 reviews
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Allissabeth Dunbar Ferreyros's profile image
Allissabeth Dunbar Ferreyros 
5 years ago

I went to make a window cash deposit yesterday and when the teller asked me to confirm if the amount was correct, I stated that it was not. The amount was off by $25. I asked for my cash back and she told me it was already in the drawer. She could only give me back the amount that Capital One confirmed. Instead of giving me back the exact bills that I had given her, she put it in her drawer even after I stated this was the incorrect amount. I asked for a manager to see if the video from the camera in the drive through was re... read more

Allissabeth Dunbar Ferreyros's profile image
Allissabeth Dunbar Ferreyros 
5 years ago
Kristy Aigner's profile image
Kristy Aigner 
6 years ago

i went to withdrawal cash at an ATM and the machine took my card and wouldnt work. i called the 800 number and they charged me $25 for a new one. oh.. and they are sorry about the machine. not to mention im without money for three days. so sorry... 

Allissabeth Dunbar Ferreyros's profile image
Allissabeth Dunbar Ferreyros 
7 years ago

Love this bank! Went in for help and Lance Cooper was able to assist quickly. I felt like my concerns were truly considered instead of just being looked at as another number who walks in. Shout our to Capital One and Lance for giving me this great experience! 

Felicia Wilson's profile image
Felicia Wilson 
11 years ago

Frequently asked questions about Capital One Bank

How is Capital One Bank rated?

Capital One Bank has a 2.5 star rating with 56 reviews. 

When is Capital One Bank open?

Capital One Bank is closed now. It will open tomorrow at 9:00 a.m. 

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