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Capital One Bank

2.9

About this business

Location details

500 S Washington St, Alexandria, VA, 22314, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.956 reviews
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Oscar Mora's profile image
Oscar Mora 
3 days ago

Came here to fix my name on the account (it was their error) and they can’t do it, you need to call the call center. Try to open an account there was no other customers and 2 tellers available and still need to wait 20+ minutes. Lucky I left before the account was opened 

Reyna Reyes's profile image
Reyna Reyes 
5 days ago
Matt Gray's profile image
Matt Gray 
a week ago

Do not use this bank. It's inconceivable how horrible their systems are. We spent 7 weeks trying to add a user. Nobody in the bank can figure it out. Is this real? Oh, you can't send checks either from their business side Intellix. Is this real? A bank can't send a check? They have two security settings: 100% access or view only so your accountant could empty your account. Is this real? Here's another one. If you're a business and have many accounts like a real estate company you have to add the same vendor you need to pay s... read more

YOMI ADESHIDA's profile image
YOMI ADESHIDA 
2 months ago

Banking with ease 

Sam C's profile image
Sam C 
2 months ago

People from cafe across the street and nearby businesses park here and take up 80% of the parking lot especially the parking near the entrance to the bank. I drove in to a full parking lot and expected the bank to be busy and have a line. When I walked in there was no customers there. No line. I was the only customer there and 4 employees. The parking lot has signs and states towing enforced but clearly people don't care and park there anyways. And towing is not enforced. And when I passed by the Cafe across the street it wa... read more

Frequently asked questions about Capital One Bank

How is Capital One Bank rated?

Capital One Bank has a 2.9 star rating with 56 reviews. 

When is Capital One Bank open?

Capital One Bank is closed now. It will open at 9:00 a.m. 

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