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Capital One Bank

2.4

About this business

Come visit your local Capital One branch in Springfield, VA! Capital One is a diversified bank that offers a variety of checking, savings, mortgage and lending accounts and services to individuals, small businesses and commercial clients. Customers enjoy convenient access to their accounts though online banking, mobile and tablet apps, ATMs and in person at one of our 900 bank branches. Member FDIC. Equal Housing Lender. 

Location details

6949 Commerce St, Newington, VA, 22150, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.4104 reviews
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Raian Azad's profile image
Raian Azad 
on Google
a week ago
well found's profile image
well found 
on Google
a week ago

This place is rude towards English speaking people. The manager is not professional and the staff is not well educated or equipped to do their job well. I feel sick every time I have to go to this location due to The long lines and lack Of professionalism. 

Janet Walmsley's profile image
Janet Walmsley 
on Google
2 weeks ago

Closed all accounts and credit card I had with CapitalOne. Their customer service is the worst. Would never recommend to anyone. 

Anabel Fuentes's profile image
Anabel Fuentes 
on Google
3 weeks ago
Fritz M's profile image
Fritz M 
on Google
3 months ago

I had a very disappointing experience at the Capital One Bank located at 6949 Commerce St in Springfield, VA. I was completely ignored and made to wait over 30 minutes while several employees just sat around chatting and doing nothing. No one greeted me, acknowledged I was waiting, or offered any help. To make matters worse, the staff looked unprofessional and poorly dressed, which made the entire branch feel disorganized and careless. It was honestly one of the worst customer service experiences I’ve had at any bank. Capita... read more

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Frequently asked questions about Capital One Bank

How is Capital One Bank rated?

Capital One Bank has a 2.4 star rating with 104 reviews. 

When is Capital One Bank open?

Capital One Bank is closed now. It will open tomorrow at 9:00 a.m. 

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