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Capital One Bank
- Banks
- Oakton, VA
About this business
Your health and safety are our top priority. To minimize health risks from coronavirus (COVID-19), we are temporarily closing select branches. Customers will be able to access ATMs at any branch that is currently open. ATMs in external vestibules will continue to be accessible 24/7 as usual, even if the branch or Café is closed. You can also access our ATMs at select Target® locations.
Location details
2938 Chain Bridge Rd, Oakton, VA, 22124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I was a bit hesitant when I read reviews for this branch. I still decided to give a shot and got there to open a new bank account. Fortunately, the team helped me to open account for me and I left quite satisfied. I really like their online customer support service.
I'm always a bit nervous whenever I have to go inside and speak with a representative, but everyone I've interacted with here has always been great. Unsure if he's still here, but Austin was my favorite teller, he's very personable and kind. The staff makes whatever I need easy and painless to get. I think the rest of the bad reviews are just people who expect more than they should. This is a great bank!
I called Capital One’s main number to ask how I could exchange dollars for euros. They told me to call my closest branch (Oakton) and gave me this branch’s phone number. I called it and was told I can come in anytime to exchange dollars for euros, that they always had plenty on hand. I told them that online it said I needed to preorder them, but the rep insisted for me to just come in. I told them that it’s a 1hr drive total for me so could they please check this info with a supervisor so I didn’t waste my time. I was placed... read more
Imraan was the absolute best and had the best customer service! I am so grateful he was able to assist me with a last minute request! Thank you Imraan!!!!!
I really appreciate my local branch on Chain Bridge road. The online banking part of CapOne is okay (same as other banks) but the in-person customer service at this branch is great. This is where I go for scout troop banking, to get coins for the tooth fairy, for notary services, etc. Everyone's always extremely helpful.
Frequently asked questions about Capital One Bank
How is Capital One Bank rated?
Capital One Bank has a 2.8 star rating with 33 reviews.
When is Capital One Bank open?
Capital One Bank is closed now. It will open tomorrow at 9:00 a.m.
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