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Capital One Bank
- Banks
- Frisco, TX
About this business
Location details
8989 Preston Rd, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible customer service! I can see why they are closing in June. Followed the directions on their website to order international currency. They wouldn’t follow their own policy and set it up for me, nor would they even tell me what the rate was or what they charge because I guess it’s some super secret information! You have to go into the branch and before 2 PM be before they let you in on the secret. They shoved me off on customer service who couldn’t answer any of those questions. Customer service sent me back to them at... read more
Great customer service
Julia is so amazing. She helped my aunt and uncle set up their bank account and was so patient and helpful. I also noticed she was very courteous the previous customer before us. She definitely need a raise or a promotion or both!
Tried to make deposit on Sunday. Both ATMs were not working after driving all the way from Anna to Frisco location. Come on get it together.
Nancy was very helpful!
Frequently asked questions about Capital One Bank
How is Capital One Bank rated?
Capital One Bank has a 2.3 star rating with 133 reviews.
When is Capital One Bank open?
Capital One Bank is closed now. It will open tomorrow at 9:00 a.m.
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