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Capital One Auto Finance

1.8

About this business

Location details

8058 Dominion Pkwy, Plano, TX, 75024, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.8400 reviews
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Mike Welch's profile image
Mike Welch 
recommend  Recommended
4 years ago

Here’s my Secured referral link: https://capital.one/3sLLWwD 

Alexis Jagger's profile image
Alexis Jagger 
4 years ago

They can go out of business. I applied for an auto loan, got pre-approved for $35,000. Found the car I wanted (Only cost 10K). I submitted all the paperwork they requested and then the bullshi* started. I did all the loan paperwork, handed over my deposit and the dealer gave me the car. Almost a month goes by then Capital One says they now need employment verification and my boss needs to call them. They refuse to call my work, they say my work has to call them. How is that legitimate, I could have my grandfather call and sa... read more

Adzoa Aza's profile image
Adzoa Aza 
4 years ago

I am unsure if this finance option is helpful. I have gone to three dealerships and the auto summary I print to take to the dealerships never match. When I say match, I mean that the down payment never matches. If I put $0 down on the simulator, and confirm the summary, the salesperson will run my credit, then come back to tell me I need at least $1000 down. This has happened to me three times and it has made my credit score decrease drastically, not sure if Capital One Auto Finance is beneficial-and the cars I am applying f... read more

Brenda Porter's profile image
Brenda Porter 
4 years ago

By reporting correct information to the credit bureaus!!!! Have lost 31 points due to them!!! They made the mistake, I did what they told me to do and points went down again!!!! 

Alex Ander's profile image
Alex Ander 
recommend  Recommended
4 years ago
Kathy Snyder Gonzales's profile image
Kathy Snyder Gonzales 
4 years ago

I sent my pay off to the wrong Capital One address in April. They deposited my money but never credited my account. I have been trying to resolve this since May 1. The amount was over 15,000 dollars. My advice is to watch who you finance your car with! 

Alexander Tee's profile image
Alexander Tee 
4 years ago

They Have Racist Workers. SAD 

Dorothy Phillips's profile image
Dorothy Phillips 
4 years ago

Have the people that (finally) answer in the car loan dept to speech ENGLISH and understand ENGLISH! 

Halle Monet's profile image
Halle Monet 
4 years ago

Does this align with your company’s values and morals? 

Frequently asked questions about Capital One Auto Finance

How is Capital One Auto Finance rated?

Capital One Auto Finance has a 1.8 star rating with 400 reviews. 

When is Capital One Auto Finance open?

Capital One Auto Finance is closed now. It will open tomorrow at 9:00 a.m. 

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