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Capital Guardians

4.3

About this business

We are trusted to manage care payments & improve quality of life for tens of thousands of individuals, families and businesses each day in Australia and New Zealand. We are also a nationally registered NDIS Plan Manager with a LOCAL focus and understanding 

Location details

10/585 Little Collins St, Melbourne, VIC, 3000, Australia

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.366 reviews
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Lisa Bennie's profile image
Lisa Bennie 
on Google
2 months ago

Very happy with plan manager Katie Dillon and her professional service and attention. The management of my husband’s NDIS plan with registering of services and prompt payment have been seamless. All questions answered promptly and communication has been excellent. Highly recommend 

IYKWIM's profile image
IYKWIM 
on Google
3 months ago

Very bad experience in Albany , people recommended as someone is local but service not up-to the mark other providers give quick answers. They didn't even onboard and give access to me for more than 2 weeks. The company is in Victoria not local 

Taryn Harrison's profile image
Taryn Harrison 
on Google
3 months ago

Claire Eggleston is the sole reason for this 1 star- heard amazing things about Bryce, but unfortunately he’s away for a month so I’ve been stuck with Claire. my recent experience with Claire Eggleston at Capital Guardians was incredibly disheartening. Instead of receiving compassion or helpful guidance, I was met with dismissive, rigid communication that was obviously cold and invalidating and clearly rude. Despite explaining that I was without a support coordinator and in need of help understanding my options, Claire repea... read more

Danny's profile image
Danny 
on Google
5 months ago

Go ANYWHERE Else for your NDIS Plan Management. After 5 months with Capital Guardians I grew tired of the continual muck arounds and moved elsewhere. Since Moving away things have become so much easier and less stressful! Despite what Capital Guardians Claims their payment times are no faster than anyone else. In fact they are usually slower. The Website is full of Bugs and will constantly lock up regardless of Device. The website design and functionality is so old it is almost of legal drinking age. Provider Sign Up is Comp... read more

Paul Miragliotta's profile image
Paul Miragliotta 
on Google
5 months ago

I'm sick of CG payment times, never on time sometimes a week after invoices are lodged and approved Infront of my eyes by clients!, how can I operate when I don't know when to pay accounts, or extra staff if I had them?, 2 business days..what a load of... 

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Frequently asked questions about Capital Guardians

How is Capital Guardians rated?

Capital Guardians has a 4.3 star rating with 66 reviews. 

When is Capital Guardians open?

Capital Guardians is open now. It will close at 5:00 p.m.  

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