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Capital Bank
- Banks
- Hickory, NC
About this business
You know what you are capable of. You know what you want in life. Our mission is to bring a deeper understanding of who you are, so that we can help you get to where you want to go.
Location details
1420 2nd St NE, Hickory, NC, 28601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:00 p.m. | |
| Tue | 8:30 a.m. to 4:00 p.m. | |
| Wed | 8:30 a.m. to 4:00 p.m. | |
| Thu | 8:30 a.m. to 4:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Great customer service from all the tellers, with a special shout-out to Phillip C. He quickly and efficiently helped me navigate the computer interface. Before I left, he made sure I had written down clear instructions, gave me his business card, and even followed up with a phone call the next day. This level of personalized, proactive service truly sets this bank apart. I highly recommend this branch!
Don’t waste your time at this bank. This morning I was told they had to verify a check I was cashing since I do not bank with them. They called the business that wrote me the check & said they were at lunch. They were not at lunch, as I called the Hickory business after leaving First Horizon & staff answered. I ended up getting the check cashed at my own bank after wasting my time at this bank. The Teller had someone else helping her try to figure out how to call the correct lender even though I had it Googled & laid out in ... read more
Very considerate happy folk
I don’t have an account here, but I needed a $1 in pennys. Went in with a $20 bill and asked for the penny’s. They/them at counter (hope I’m using correct pronouns for it) said since I didn’t have an account with them, they were not suppose to do the transaction and they could be fired. Told they/them I didn’t want them getting fired over a $1 in pennys (being sincere) so it abruptly cancelled the transaction because they said they didn’t like my attitude. Told them I’d head down to Truist, no problem. Then they tell me to h... read more
Awesome friendly staff that goes beyond what most banks do for their customers. I have a personal and business account and I couldn’t be happier to finally find a bank that meets all my needs. I would definitely recommend First Horizon to anyone for personal or business checking. I use the Hickory branch on Highway 127 and I’m sure the other branch is just as great. Jennifer and Phillip at the 127 location have been great to work with.
Frequently asked questions about Capital Bank
How is Capital Bank rated?
Capital Bank has a 3.2 star rating with 12 reviews.
When is Capital Bank open?
Capital Bank is closed now. It will open tomorrow at 8:30 a.m.
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