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Capital Bank

3.3

About this business

Location details

1420 2nd St NE, Hickory, NC, 28601, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:00 p.m.
Tue8:30 a.m. to 4:00 p.m.
Wed8:30 a.m. to 4:00 p.m.
Thu8:30 a.m. to 4:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.313 reviews
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Charles Conibear's profile image
Charles Conibear 
5 days ago

They are great. I can't say enough good things about them.😉 

C Falter's profile image
C Falter 
4 months ago

Great customer service from all the tellers, with a special shout-out to Phillip C. He quickly and efficiently helped me navigate the computer interface. Before I left, he made sure I had written down clear instructions, gave me his business card, and even followed up with a phone call the next day. This level of personalized, proactive service truly sets this bank apart. I highly recommend this branch! 

Autumn Smith's profile image
Autumn Smith 
6 months ago

Don’t waste your time at this bank. This morning I was told they had to verify a check I was cashing since I do not bank with them. They called the business that wrote me the check & said they were at lunch. They were not at lunch, as I called the Hickory business after leaving First Horizon & staff answered. I ended up getting the check cashed at my own bank after wasting my time at this bank. The Teller had someone else helping her try to figure out how to call the correct lender even though I had it Googled & laid out in ... read more

James Smith's profile image
James Smith 
8 months ago

Very considerate happy folk 

Adriana DeCarlo's profile image
Adriana DeCarlo 
a year ago

I don’t have an account here, but I needed a $1 in pennys. Went in with a $20 bill and asked for the penny’s. They/them at counter (hope I’m using correct pronouns for it) said since I didn’t have an account with them, they were not suppose to do the transaction and they could be fired. Told they/them I didn’t want them getting fired over a $1 in pennys (being sincere) so it abruptly cancelled the transaction because they said they didn’t like my attitude. Told them I’d head down to Truist, no problem. Then they tell me to h... read more

Frequently asked questions about Capital Bank

How is Capital Bank rated?

Capital Bank has a 3.3 star rating with 13 reviews. 

When is Capital Bank open?

Capital Bank is open now. It will close at 4:00 p.m.  

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