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Capital Area Transportation Authority
- Transportation Services
- Lansing, MI
About this business
Location details
4615 Tranter St, Lansing, MI, 48910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In 2021 I was on three buses. All three were involved in traffic accidents. My children continue to use the CATA. Twice my daughter has been assaulted. Once at Silver Bells by a group of adults, she's 16. And then again on the #1 outbound because she was mistaken for her older sister. CATA banned my 16 year old daughter but the ones doing the assaulting remain. This is a problem for me. So one star for you CATA. Address and fix this situation and I promise to improve my rating.
New spectran app is horrible, not friendly, shows arrival time, not pick up times! Scheduled a ride yesterday and the scheduler didnt listen! I told him pick up by 2:00! And he scheduled it for 2:15 to 2:30! Not 2! And now he will be late! Why is is so hard to do as asked! I also asked for a 4:45 pickup not 5 to 5:15! He has to LEAVE BY 5PM! This shows no respect for the clients that use your system! But that is no surprise as 1 out of 4 rides last year were beyond late!
I Absolutely Love Cata And The Staff Is Amazing
I wish it works 24 hours for services.
(Spectran issue) OK back to 1 stars. Supervisor put someone forward. Dispatch thinks they're the boss. They are not. Dispatch blatantly lied to me today. I bet that won't happen again. Driver reported me for having 10 bags of bottles to return. First of all, I only had 7. So, someone calls (I know her name but not even going to give her the attention) this morning to inform that per ADA Rules I can only bring 1 bag which is a blatant lie. They know that's not true. No idea why she said that and out right lied. No idea why th... read more
Frequently asked questions about Capital Area Transportation Authority
How is Capital Area Transportation Authority rated?
Capital Area Transportation Authority has a 3.4 star rating with 120 reviews.
When is Capital Area Transportation Authority open?
Capital Area Transportation Authority is open now. It will close at 5:00 p.m.
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