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Capital Area Transportation Authority
- Transportation Services
- Lansing, MI
About this business
When CATA began in 1972, it operated 14 bus routes and gave 750,000 rides. The number of bus routes has doubled since then. In 2015, CATA recorded 11,432,364 passenger trips. CATAs mission is to provide a variety of quality transportation services that are safe, timely and cost efficient, responding creatively to the diverse mobility needs of the region and delivered by dedicated employees in a professional manner.
Location details
4615 Tranter St, Lansing, MI, 48910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Spectran sucks the whole system sucks they can never get anywhere on time
Customer service is absolutely disgusting! Mangers don’t do follow up calls and you are guaranteed to be late every time to schedule. The customer service rep does not have the skill set to deal will people. She is rude and short tempered and will constantly put you hold. Being this is the third time, I will assume Spectran has no one to fill the position or they don’t provide training.The worse service hands down. Not even worth the headache . Definitely deserves NO stars! 7/18/23 I scheduled all my transportation for an ho... read more
If you can get past all the trouble and ghetto nuggets down here it's awesome
Being from this area I was thrilled when I was offered a position working for CATA front desk. However, immediately upon starting there were innumerable red flags, and now I wouldn't wish a position at this organization on anyone but my worst enemy. The "Customer Experience" leadership team has extreme trust issues within their small group, and have an expectation for their employees to ONLY ask one leadership member a question, this is due to their inconsistent approaches to problem solving, and therefore different answers ... read more
Frequently asked questions about Capital Area Transportation Authority
How is Capital Area Transportation Authority rated?
Capital Area Transportation Authority has a 3.6 star rating with 104 reviews.
When is Capital Area Transportation Authority open?
Capital Area Transportation Authority is open now. It will close at 5:00 p.m.
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