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Cape Fear Valley Billing Office

1.3

About this business

Location details

227 Fountainhead Ln UNIT 4, Fayetteville, NC, 28301, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.315 reviews
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RUSSELL MCPHERSON's profile image
RUSSELL MCPHERSON 
6 months ago

Whoever they have calling people in the morning like they just did me before 9am with a fast forward aggressive tone please replace her. How do you call someone and say directly you haven’t paid nothing before even asking them about what exactly is going on with the situation? Also before even saying good morning.Before letting someone finish explaining that their insurance company and their Medicaid have been slowly paying these bills and you have been having to resend the bills. Just straight direct no breathing in between... read more

jr nuredeen's profile image
jr nuredeen 
11 months ago

Been paying the account. Made 2 payments and they took it to collections. I am trying to pay them. Now they want me to pay their in house collection agency because, “it’s like paying us.” No it’s not. Cape Fear Valley accepted my money. I was paying. Cape fear valley said too slow- go to collections. The account is not even 6 months old. Disappointed and frustrated. 

Cindy Dixon's profile image
Cindy Dixon 
a year ago

Awful. They’ve earned every low score given. If they could have nagetive atars on Google reviews it would actually be more appropriate. Sending bills to collections instead of to minor child’s home. Can’t link the bills in My Chart. How are we supposed to see what we are paying for then?? When I asked for the fourth time to have bills sent to me she acted like I was inconveniencing her. Do you want my money or not Cape Fear?? Shameful. 

Wilfred Farrior's profile image
Wilfred Farrior 
a year ago
Greg Honess's profile image
Greg Honess 
a year ago

Would get it zero stars if I could 

Frequently asked questions about Cape Fear Valley Billing Office

How is Cape Fear Valley Billing Office rated?

Cape Fear Valley Billing Office has a 1.3 star rating with 15 reviews. 

When is Cape Fear Valley Billing Office open?

Cape Fear Valley Billing Office is closed now. It will open on Monday at 8:00 a.m. 

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