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Canals & Trails Credit Union
- Credit Unions
- Romeoville, IL
About this business
Canals & Trails Credit Union is a full-service financial institution that provides high-quality service to our members in Bolingbrook, Crest Hill, Homer Glen, Lemont, Lockport, Mokena, New Lenox, Orland Park, Plainfield, and Romeoville. We have over 2,800 members at $22 million in assets we carry Federal share insurance with NCUA. Since 1959 we have remained committed to being a safe, secure and, most importantly, independent institution.Our services include: Free checking, Free online checking, Free bill pay, Free mobile ap... read more
Location details
838 S State St, Romeoville, IL, 60441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I would leave no stars but its not an option. This is the worst place ever. Branch Manager at Lockport is EXTREMELY RUDE AND IGNORANT. Hassle to get statements. Every other bank you can see them online. Closing account soon. Give Abraham the members service representative the Branch Manager position.
Impossible to secure a timely auto loan. The loan department works only Mon, Tues, and Wed which is absurd. It seems like loans are processed actively maybe for 1 or 2 days out of those already limited 3. When calling to inquire about a Wednesday deadline on a existing application, Matt in the loan dept hung up on my husband before he could even finish his sentence. No sense of urgency or understanding with Matt that this is not the car market in which you can sit around for days waiting for them to move your financing along... read more
I've NEVER had any complaints about Canals & Trails but for about the last month their phones are shut off before closing. I've even gotten the other credit union in Romeoville. Are you short on staff? The ladies there are extremely kind and hard working. Can't imagine them turning the phones off when you're supposed to be open What's going on? Somethings definitely changed ...
Frequently asked questions about Canals & Trails Credit Union
How is Canals & Trails Credit Union rated?
Canals & Trails Credit Union has a 4.2 star rating with 23 reviews.
When is Canals & Trails Credit Union open?
Canals & Trails Credit Union is closed now. It will open tomorrow at 9:00 a.m.
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