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Canadian Western Bank
- Finance
- Nanaimo, BC
About this business
CWB provides proactive advice and specialized financial services for your business banking, personal banking and wealth management needs.
Location details
6475 Metral Dr #101, Nanaimo, BC, V9T 2L9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I went to deposit $5k cash today into my bank account. The young man only deposited $28 into my account and only updated my account with the full $5k when I checked the receipt he gave me and demanded he deposit my full money into my account. I cannot believe how brazen the staff here is. If I had not noticed he has only deposited $28 out of $5k into my account and had walked out - nobody would have believed me as a senior if I went back later or noticed the discrepancy later!! Do not trust this branch. Keep note of your bal... read more
Shelley Long is a great ambassador for Nanaimo CWB. She makes me feel valued as a customer. Great listening, and relationship building skills.
This bank really knew my family. They have treated my recently widowed mom and the rest of my family with empathy and respect. Helpful and personable during a difficult time.
The WORST experience in dealing with their mortgage division aka Optimum (and when you talk about financial institutions, that says alot!) "Forgot" to send documents to lawyer; after getting signed docs from our lawyer requested no less than three more documents be signed; several days behind advancing funds needed for house purchase; constant phone msgs not returned. Plus, they insist on clients using a lawyer over a notary for document signing. Great interest rate on HELOC but really, I'd pay the .5% more to get the deal d... read more
I've never had a worst customer service experience than dealing with a "mortgage specialist" at this location. Figures seem to be made up on the spot and talk is very cheap here. Get everything in writing if you want to risk doing business here. I was encouraged to seek another bank when voicing concerns.
Frequently asked questions about Canadian Western Bank
How is Canadian Western Bank rated?
Canadian Western Bank has a 3.4 star rating with 17 reviews.
When is Canadian Western Bank open?
Canadian Western Bank is open now. It will close at 4:00 p.m.
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