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Canadian Western Bank

3.1

About this business

Location details

10333 34 Ave NW, Edmonton, AB, T6J 6V1, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.136 reviews
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Dilbag Singh Saini's profile image
Dilbag Singh Saini 
a month ago
William Burgess's profile image
William Burgess 
a month ago

National Bank bought Canadian Western Bank. I have been unable to access any of the funds in the accounts since it switched. It took a month to book an appointment. And they still couldn’t fix me. Very disappointed they haven’t been able to resolve anything at all in the last month. I have an emailing and calling and trying to use their app to no avail. The person at the branch couldn’t even transfer money into accounts. Very disappointed with this company. And NO ETA. 

Colin Walther's profile image
Colin Walther 
2 months ago
Thomas's profile image
Thomas 
2 months ago

I wouldn't call the the branch. I tried calling multiple times and I was disconnected every time. I was told by another client that they don't have a receptionist. How are people suppose to book an appointment or get service that is only available at a branch? Not every one lives by your only Edmonton CWB branch to convert to NB. 

Rahul “RKEDM” K's profile image
Rahul “RKEDM” K 
3 months ago

As a previous National Bank customer, I stopped by this branch after noticing the new NBC signs. Curious about the changes, I walked in to check things out and see if I could now use all NBC transaction services here. There was an employee who seemed to be a supervisor or manager. I explained why I stopped by, expecting some engagement or at least basic customer service. Instead, all he said was “ya.” That was it. No explanation, no welcome, no attempt to assist or even acknowledge me as a customer. Honestly, I walked out th... read more

Frequently asked questions about Canadian Western Bank

How is Canadian Western Bank rated?

Canadian Western Bank has a 3.1 star rating with 36 reviews. 

When is Canadian Western Bank open?

Canadian Western Bank is open now. It will close at 4:00 p.m.  

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