This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Canadian Western Bank
- Finance
- Edmonton, AB
About this business
Location details
10333 34 Ave NW, Edmonton, AB, T6J 6V1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
National Bank bought Canadian Western Bank. I have been unable to access any of the funds in the accounts since it switched. It took a month to book an appointment. And they still couldn’t fix me. Very disappointed they haven’t been able to resolve anything at all in the last month. I have an emailing and calling and trying to use their app to no avail. The person at the branch couldn’t even transfer money into accounts. Very disappointed with this company. And NO ETA.
I wouldn't call the the branch. I tried calling multiple times and I was disconnected every time. I was told by another client that they don't have a receptionist. How are people suppose to book an appointment or get service that is only available at a branch? Not every one lives by your only Edmonton CWB branch to convert to NB.
As a previous National Bank customer, I stopped by this branch after noticing the new NBC signs. Curious about the changes, I walked in to check things out and see if I could now use all NBC transaction services here. There was an employee who seemed to be a supervisor or manager. I explained why I stopped by, expecting some engagement or at least basic customer service. Instead, all he said was “ya.” That was it. No explanation, no welcome, no attempt to assist or even acknowledge me as a customer. Honestly, I walked out th... read more
Frequently asked questions about Canadian Western Bank
How is Canadian Western Bank rated?
Canadian Western Bank has a 3.1 star rating with 36 reviews.
When is Canadian Western Bank open?
Canadian Western Bank is open now. It will close at 4:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com