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Camille La Vie
- Accessories
- Tampa, FL
About this business
Location details
2211 University Square Mall, Tampa, FL, 33612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 8:30 p.m. | |
| Tue | 10:30 a.m. to 8:30 p.m. | |
| Wed | 10:30 a.m. to 8:30 p.m. | |
| Thu | 10:30 a.m. to 8:30 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I was purchasing a bridal dress at the ********* Store in November, the staff wasn't that helpful and walked away and requested I come get her when I found what I needed. As I was looking, another staff member (much more friendly and helpful) assisted me and set me up in the dressing room. She helped me find what I was looking for, whereas I never spoke with the first staff member. However, when I had the dress I needed, they wanted to sell me the dress of the rack, which I wasn't comfortable with. If I am paying over $150 f... read more
Business response:
Hi, Ms. S******** purchase was shipped brand new. Our Customer Service Management team has reached out to her to open a dialogue in order to resolve the issue. Thank you.
I'VE BEEN CALLING CUSTOMER SERVICE FOR A MONTH AND ASKING FOR A SIMPLE LETTER WITH PRICE OF MY DRESS THAT GOT DAMAGED WHICH THE EVENT IS REFUNDING ME FOR , SO ITS NOT AN ISSUE TO THEM , MAMIE WHO SAID SHE IS THE MANAGER WAS BEYOND UNHELPFUL TOLD ME STRAIGHT TO MY FACE THEY CANT HELP . IM LIKE YOU'RE CUSTOMER SERVICE , ISN'T THAT YOUR JOB THE ASSISTANT MICHELLE SAID I SAW THE PICS WITH TAG INFO YOU SENT WITH DESCRIPTION AND DRESS PIC BUT I CANT OVERRIDE MAMIE ,(WHAT ) THIS COMPANY IS A JOKE ! TO THIS DAY 7/17/2017 THEY HAVEN'... read more
Business response:
Unfortunately, we are unable to assist Ms. ***** with her request. As explained prior to Ms. *****, we cannot provide or certify information for insurance claims.
Frequently asked questions about Camille La Vie
How is Camille La Vie rated?
Camille La Vie has a 1 star rating with 1 review.
When is Camille La Vie open?
Camille La Vie is closed now. It will open tomorrow at 10:00 a.m.
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