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23760 Miles Road, Bedford Heights, OH, 44128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great showroom. Plentiful and amazing options available. Helpful staff from opening the door to selecting options, to carrying a samples to our car.
I find them hard to work with. They NEVER return calls, emails or messages, then act as though you're creating a hassle if you need something other than a new floor install (ex: the floor is damaged and need service) There are a million floor companies, I would avoid this one at all costs. They replied to my review below, but did NOT address the continual lack of follow up or failure to return calls over and over. I fully understand they do not perform floor repairs of they did not do the install, I was not looking for somet... read more
I find them hard to work with. They NEVER return calls, emails or messages, then act as though you're creating a hassle if you need something other than a new floor install (ex: the floor is damaged and need service) There are a million floor companies, I would avoid this one at all costs.
My wife and I have used Calvetta Brothers for multiple jobs over the last 10 years and have been very happy with the results. To me the true measure of customer service occurs when there is an issue. Two months ago we had a problem with our kitchen floor that was installed 5 years ago. To be perfectly clear, the problem was the vinyl tile from the manufacturer and NOT anything with the installation. I called Calvetta and explained the issue. I was told that it sounded like something that was covered by the warranty. Within 1... read more
Called one of the owners to get a quote for having commercial tile removed and replaced in a retail unit. Spent the time to give him all the information and was told someone Would you go out to give me some rough estimates. Never got a phone call or an email back after that point. Great customer service!
Calvetta Bros. Floor Show - Bedford(HQ) has a 4.5 star rating with 179 reviews.
Calvetta Bros. Floor Show - Bedford(HQ) is closed now. It will open on Monday at 9:00 a.m.
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