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Caliber Home Loans, Inc.
- Mortgage Lenders
- Coppell, TX
About this business
Location details
1525 South Belt Line Road, Coppell, TX, 75019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Takes literally months (going on 7 now) to get anything done on my mortgage, got my VA disability and am entitled to a Tax refund on taxes paid through the back date on the award letter, as Per Tax Code Pretty sad it takes this long to get back money that you pay into a mortgage, just to get told "oh next month we should have this fixed in our system, call us back then and we will see where this is at", I don't understand what the delay is and will NEVER do business with this company again, and no, I do not want to call anot... read more
I had a terrible experience once Newrez took over my mortgage. I decided to accelerate my payments to not have to deal with them any more. Best decision ever and I wouldn't recommend them to my most annoying neighbor nor worst enemy. They even bungled my change in insurance carriers despite me giving them 60 days notice of the change and providing all of the information of the new policy. They refunded my insurance premium and the check couldn't be deposited due to their error. Edited: I wished they cared as much about their... read more
This company bought some loans and we've had 6 problems in three months. First they didn't pay taxes on money they've collected in escrow. When I finally got hold of someone, they were clueless. I was bounced around 4 times!! Most recently, they 'threatened' to add insurance even though we have insurance and have had for a long time. They have the information since they are listed with our insurance company. I tried to contact them...it took 10 minutes just to get through their automated system to the 'insurance' service cen... read more
Two times I spoke with customer service. They were really rude. I don’t expect that.
This company bought some loans and we've had 6 problems in three months. First they didn't pay taxes on money they've collected in escrow. When I finally got hold of someone, they were clueless. I was bounced around 4 times!! Most recently, they 'threatened' to add insurance even though we have insurance and have had for a long time. They have the information since they are listed with our insurance company. I tried to contact them...it took 10 minutes just to get through their automated system to the 'insurance' service cen... read more
Frequently asked questions about Caliber Home Loans, Inc.
How is Caliber Home Loans, Inc. rated?
Caliber Home Loans, Inc. has a 4.9 star rating with 8,415 reviews.
When is Caliber Home Loans, Inc. open?
Caliber Home Loans, Inc. is closed now. It will open on Tuesday at 8:00 a.m.
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