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Calfee Design
- Retail
- Watsonville, CA
About this business
Location details
681 Beach Dr, Watsonville, CA, 95076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Yeti ASR-C frame, lower pivot point broke internally. They said they have fixed several and never had any issues or any break again. Sent frame in Sept, received a month later. Lower pivot bolt/spacer was in backwards but whatever, I reassembled my bike properly. Lower pivot point was broke again by June. Not even a full season out of it. Maybe 3 months of riding since it was winter. Was told they could "try it again to have an opportunity to see why it failed". Of course at my expense. It was not under warranty due to being... read more
Here are the two things I think you need to know: 1) my review of their repair was that very good work was done 2) they don't adequately insure return shipping and you expose yourself to serious risk My specific experience was that I sent Calfee a damaged Dogma F12 frame (orignal retail $6500). UPS asked me what value I wanted to insure the package to when I sent to Calfee. I decided that $5k was a reasonable replacement value. UPS charges $2.70 for every $100 of insurance so I bought $132 of supplemental insurance to send t... read more
I love Calfee and what they do but they are just so extremely slow at fulfilling just basic part orders and do not respond very well.
I sent my Pinarello Grevil frame to Calfee for repair in November, received it back in February and got installed in March. Instead of Pinarello sign on one side of the frame I got Dogma. Really, look at the photo. On my question what to do Abraham and then Creig answered me that they could send me a shipping label. How is that? So I have to reassemble the bike, get box and packing, then wait and assemble it back? Because of their stupid mistake? Yes, I was said, no other options. I have no idea how well has the bike been re... read more
Calfee has always had a special place in my mind. Their early bikes set my young imagination ablaze. However, their current work and customer service is problematic. I sent an S-Works Aethos in for a repair around the drop out. Another repair company told me it could not be repaired, but I trusted Calfee when they said they could do it. Despite months of delays in the repair process, I was patient, confident the wait would be worth it. I was wrong. The work looks great, but they did not ensure proper alignment so that now th... read more
Frequently asked questions about Calfee Design
How is Calfee Design rated?
Calfee Design has a 3.9 star rating with 18 reviews.
When is Calfee Design open?
Calfee Design is closed now. It will open tomorrow at 9:00 a.m.
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