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Cake Credit Repair
- Credit Counseling Service
- Plant City, FL
About this business
We offer credit repair services to customers with the goal of homeownership. It is our job and absolute mission to understand your specific goals, unique challenges, and time-frames. Trust us, we know you're not trying to improve your credit just to "improve your score 100 points" or "delete 7 negative items." Because, if you still can't qualify for a mortgage... Who cares?!
Location details
1001 E Baker St #200, Plant City, FL, 33563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was referred to this company by the Teacher Next Door program. They told me there was an introduction fee of $94.99 which I paid. Then one month later, we had contacted a mortgage lender who recommended we not use a credit repair company. I called exactly 1 month later and they stated that because they charge for services rendered, I still had to pay $99.99. I don't want to continue service and believed I had already paid for the first month. Of course, he states that it was all in writing on the contracts I signed. I am d... read more
Business response:
Good afternoon,<br style="color: #222222; font-family: Arial, Helvetica, sans-serif; font-size: small;" /> <br style="color: #222222; font-family: Arial, Helvetica, sans-serif; font-size: small;" /> Thank you for contacting us. At Cake Credit, we prioritize transparency and integrity in all our dealings. As discussed during our consultation call, welcome call, and in the personal email sent to all our clients, our billing policy is designed to be clear and straightforward. Upon commencement of services, which began on April ... read more
I have paid 99 dollars a month & never dispute ************** worker said he didn't have time & took my money ??
Business response:
Following a thorough examination of the complaint, I, *******, as General Manager, personally reached out to the client to investigate his claims regarding payments made to Cake Credit without receiving services, as well as his assertion that his credit coach dismissed him. After reviewing all 11 interactions with the client over a three-month period, I found no evidence of such statements being made to him. It's important to note that this assessment excludes the four voicemails we left since December. I informed the client... read more
Do not use, or TRUST this company called to cancel even emailed them they took $295 from my bank account, and then blocked me Tamara, and her husband are complete frauds. I placed a complaint with my bank, I found these people on nurses next door, and these people are scamming nurses probably out of millions…. DO NOT TRUST I submitted proof that they blocked me immediately after taking my payment. Willing to start a class action lawsuit thank god my son is a lawyer.<br /> <br /> <br />
they suck! they take your money and try and send you invoices that your payment is due! they are scammers! -1 is my star rating
Do not use this company for anything!. They do not clearly explain their policies and it will leave you in a bind you cannot get out of. I've emailed and called this company to stop payments and they are still taking money out of my account. was told today you have to call two days ahead to cancel or reschedule payments. was never informed this until now. Ive never used one service from this company except to make login credentials.
Business response:
*****, Thank you for the feedback. Both the Client Services Manager and I have tried to reach you regarding the feedback you posted. I reviewed your account and the emails that we sent to you. Of those emails, 3 that were read mention that if you wanted to make changes to your payments to give us a call 2 business days in advance. Upon further review of the account, on November 01, 2021, you called and made a payment arrangement for all charges that were billed on December 01, 2021. Because we operate by the federal guide... read more
I have been on an incredible teaching and learning financial journey with Cake Credit Repair and I'm so glad that I didn't let my impatience get in the way of finally having POWER of my credit and financial security. I so appreciative for Cake Credit Repair giving me their time, knowledge, tools, and encouragement in helping me reach my long term goal I set a few years ago. Now as of June 27, 2021, University Etibeng, Senior Client Representative has begun working with me to strategically to plan ways how I'm going to achi... read more
My name is Justine Burks and I have been with cake credit since the middle of 2020. I have seen a tremendous change in my reports and enjoying seeing disputes and negative items being removed! By the end of this year I’m looking forward to being a first time home buyer 🤞🏾🙏🏾🤗
THIS PLACE IS NOT WORTH THE TIME AND MONEY...I DID THEIR PROGRAM FOR 7 MONTHS (THEY SUGGEST JUST 6) LAST TWO MONTH SAW ZERO CHANGE. SO I FIGURED BEST BET WOULD BE TO STOP SERVICES BEFORE A NEW MONTH STARTS. NOW I AM BEING TOLD I OWE A BUNCH OF HIDDEN FEES. WAS TOLD FROM BEGINNING COULD XANCEL AT ANY TIME...ALL LIES...PLUS THEY OVER DRAFTED MY ACCOUNT BEFORE WHEN TOLD ME THEY WOULD CHANGE A DUE DATE AND NEVER DID.
I want to say how absolutly Amazing, Firendly, and knowledgable Utibe Etibeng is. Our experience with her was amazing. She made us feel so comfortable and excited to begin the process of fixing our credit so we can get our home. Thank you so much Cake Credit. Than you for the great experince Utibe Etibeng.
Frequently asked questions about Cake Credit Repair
How is Cake Credit Repair rated?
Cake Credit Repair has a 4 star rating with 264 reviews.
When is Cake Credit Repair open?
Cake Credit Repair is open now. It will close at 6:00 p.m.
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