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Cadence Bank

1.8

About this business

Cadence is the welcoming, familiar face of banking. A customer-first mindset is central to who we are. When you visit or call, you'll find us to be consistently friendly, courteous and accommodating. We operate over 400 full-service branch locations as well as additional mortgage, insurance and loan production offices across 11 states. Our online and mobile tools offer convenience, accessibility and simplicity. We ease your life with the banking services you deserve. 

Location details

6001 Windhaven Pkwy Suite 100, Plano, TX, 75093, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.85 reviews
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Teresa Gunn's profile image
Teresa Gunn 
on Google
3 months ago

Horrible bank!! They are horrible to current customers and only push new accounts to be opened to get max pay in CD rates, gladly took money to another bank and got a better CD rate anyway. 

Chris Richard's profile image
Chris Richard 
on Google
4 months ago

I needed money and used the ATM at this location. I don't have an account here so I agreed to the excessive $5 charge. I was given a $100 dollar bill. I tried to get the drive up teller to exchange for5 $20 bills. She refused because I did not have an account. 

Mitch N's profile image
Mitch N 
on Google
5 months ago

This location was very helpful in servicing my elderly father-in-law's accounts. Cadence has been his bank for several years after they acquired his rural bank. After moving to DFW, he needed help in person to change his address and set up online banking. Trish H. was absolutely wonderful in taking care of his needs and making sure everything would work flawlessly once we got home to log on. Thank you. 

Diego Cortez's profile image
Diego Cortez 
on Google
10 months ago

No offense, but yall really gotta get it together. Between the key logger issue on the portal that won’t allow me to type without copy and pasting from notepad, the hour plus hold times, and the fact that your system won’t even allow me to pay employees with our own funds yet states that payments have been made is concerning. 

Emmet's profile image
Emmet 
on Google
a year ago

Do not use this bank their customer service is terrible. They wouldn't break a bill that I had just gotten out of their atm. You are a bank!!!! 

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Frequently asked questions about Cadence Bank

How is Cadence Bank rated?

Cadence Bank has a 1.8 star rating with 5 reviews. 

When is Cadence Bank open?

Cadence Bank is closed now. It will open at 9:00 a.m. 

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