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Cadence Bank

3.3

About this business

Location details

3616 Marketplace Blvd #670, East Point, GA, 30344, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.312 reviews
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King J's profile image
King J 
4 weeks ago

This bank is awful the actually bank itself they restrict movement of your money within the account and charge monthly fees quietly with no notice. Then the physical location everytime I have went inside the people there are unhelpful and have an attitude. I came once to deposit some cash the lady told me to use the machine outside the doors and then as she watched me try to deposit about $500 she said “oh I’m sorry I didn’t know you had that much”. But she never asked or else she would know. Closed my account last week. 

Nikki's profile image
Nikki 
3 months ago

Run away from this bank. I setup my business account here and it's been an absolute nightmare ever since. They flag routine transactions as fraud but have allowed larger fraudulent transactions to go through seamlessly. Customer service is extremely poor with a higher percentage of unknowledgeable staff that know little about banking. This is a little bank that wants in on big city money but they are far behind in developing the teams internally. Most recently they were just acquired by Huntington Bank so I suppose more disr... read more

Vernon Fisher's profile image
Vernon Fisher 
4 months ago

Good customer service. 

Brandon's profile image
Brandon 
5 months ago

The team at Cadence Bank in East Point has been incredible! Aaron Blakes and Donecia Henderson went above and beyond to help me with some customer service matters that at first felt like mountains and hurdles. With their patience, attention to detail, and professionalism, they made the entire process seamless and stress-free. I’m so grateful for their support and highly recommend this branch for all your banking needs. Thanks for all that you do! 

Gabriella Fotini R's profile image
Gabriella Fotini R 
5 months ago

It’s rare to find people who make you feel listened to and genuinely taken care of the way Donecia and Aaron do. I truly appreciate all they’ve done to help, and I highly recommend this branch for any of your banking needs. The customer service here makes you feel like you’ve just experienced the best service ever because they really do care and truly enjoy helping people. 

Frequently asked questions about Cadence Bank

How is Cadence Bank rated?

Cadence Bank has a 3.3 star rating with 12 reviews. 

When is Cadence Bank open?

Cadence Bank is closed now. It will open tomorrow at 9:00 a.m. 

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