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Cadence Bank
- Finance
- East Point, GA
About this business
Location details
3616 Marketplace Blvd #670, East Point, GA, 30344, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Cadence Bank has provided one of the worst banking experiences I’ve ever had. When I called, they couldn’t locate my account, and I received inconsistent and incorrect information both over the phone and at a Georgia branch—everything from deposit availability to forms and check delivery timelines was wrong. I tried to set up a specific type of account. Later, Jennifer Brock emailed me with a message saying she couldn’t discuss the account because I wasn’t the owner. When my relative called on my behalf, Jennifer Brock said ... read more
This bank is awful the actually bank itself they restrict movement of your money within the account and charge monthly fees quietly with no notice. Then the physical location everytime I have went inside the people there are unhelpful and have an attitude. I came once to deposit some cash the lady told me to use the machine outside the doors and then as she watched me try to deposit about $500 she said “oh I’m sorry I didn’t know you had that much”. But she never asked or else she would know. Closed my account last week.
This bank is awful the actually bank itself they restrict movement of your money within the account and charge monthly fees quietly with no notice. Then the physical location everytime I have went inside the people there are unhelpful and have an attitude. I came once to deposit some cash the lady told me to use the machine outside the doors and then as she watched me try to deposit about $500 she said “oh I’m sorry I didn’t know you had that much”. But she never asked or else she would know. Closed my account last week.
Run away from this bank. I setup my business account here and it's been an absolute nightmare ever since. They flag routine transactions as fraud but have allowed larger fraudulent transactions to go through seamlessly. Customer service is extremely poor with a higher percentage of unknowledgeable staff that know little about banking. This is a little bank that wants in on big city money but they are far behind in developing the teams internally. Most recently they were just acquired by Huntington Bank so I suppose more disr... read more
Good customer service.
Frequently asked questions about Cadence Bank
How is Cadence Bank rated?
Cadence Bank has a 3 star rating with 14 reviews.
When is Cadence Bank open?
Cadence Bank is closed now. It will open on Monday at 9:00 a.m.
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