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Cadence Bank

3.1

About this business

Location details

2300 Eldorado Pkwy, McKinney, TX, 75070, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.116 reviews
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K Davis Moving's profile image
K Davis Moving 
a month ago

Ii have banked at this location for over 10 years. Always a great interaction with staff. Making a deposit this morning serviced by a African American female. No hello. No good morning. No can I assist in another area. No thank you. Greetings of kindness is not a difficult process. Showing appreciation to a customer is expected. She made me feel like a fly in human form. This the third time I have experienced this behavior and want to bring this to management's attention. Please correct this behavior because this appears to ... read more

Glenn Stephenson's profile image
Glenn Stephenson 
2 months ago

Recently experienced issues with my Zelle service. Shelley and her team provided excellent customer service in getting this rectified. Very pleased with them! 

Mel Roberson's profile image
Mel Roberson 
7 months ago

Where there’s smoke, there’s fire! Avoid Cadence Bank! I’ve been in the process of purchasing a home since July 2025 with a closing date of 9/1/2025. I had the opportunity to use the DHAP program in Dallas. Mortgage interest rates of course have been dropping all year. I was initially quoted 7% and the rate can’t increase. Interest rates are now closer to 6% and Cadence chose to keep the rate at 7% so when I decided to start shopping rates which is fully in my right, the loan officer Kip Dixon didn’t submit my file and my cl... read more

Rodney McDaniel's profile image
Rodney McDaniel 
8 months ago

Fri friendly. 

ASHRAF KHAN's profile image
ASHRAF KHAN 
a year ago

The front desk guy was rude, I visited last week when I asked some questions he replied very rudely, that he needed more training. 

Frequently asked questions about Cadence Bank

How is Cadence Bank rated?

Cadence Bank has a 3.1 star rating with 16 reviews. 

When is Cadence Bank open?

Cadence Bank is open now. It will close at 5:00 p.m. 

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