Byline Bank

Auristela Chura 

on Google

11 months ago

People who work here a lazy. They dont know about customer service, changing banks to a more reputable name. Dont recomend joining. 

Blanca L 

on Google

a year ago

Great customer service buen servicio al cliente 

Samuel Villasenor 

on Google

2 years ago

My mother who is 65 years old went into this bank to retrieve some money from her account with a mask on and was escorted out by security saying she had to take her mask. I told staff members she was sick, and they told me it was a policy of theirs and had signs everywhere. When we walked-in there are no signs saying no mask allowed the only sign was no hoodies or hats. She has been a customer with them for years. The front tellers along with the bank supervisor and manager are very rude. My mother closed her account and mov... read more

Libertatem 

on Google

2 years ago

Worst Customer Service. Front tellers are rude and unprofessional. Went in to exchange coins and I had counted the total amount of coins I had beforehand. Went in and they exchanged my coins but came with a different total. I was $200.00 dollars short than what I had counted. I asked to review the machine, video etc. and was told by the bank manager that they review the video and saw no discrepancies on their end and that I had might counted wrong. I went ahead and closed my account with them and moves to Wintrust Bank. This... read more