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By Dezign
- Retail
- Auburn, NSW
About this business
Location details
265 Parramatta Rd, Auburn, NSW, 2144, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Outstanding service from Atharv! From beginning to end, he was warm, approachable, and thoroughly professional. His expertise stood out as he provided clear, valuable advice and insights about the sale. It’s evident he truly cares about his customers and goes the extra mile to ensure a seamless experience. I couldn’t recommend Atharv highly enough — an exceptional professional who delivers first-class service! Thank you Atharv - Golam & Rahana
I recently purchased furniture from By Design and I must say, my experience was absolutely fantastic. Before visiting the store, I had seen some negative reviews online, which honestly put me in a doubtful mood. But after actually going there and dealing with the team myself, I realised my experience was completely opposite of what I had read. The staff were extremely friendly, patient, and professional. They didn’t rush me at all. They helped me understand every detail, and even assisted me with the assembly of my sofa with... read more
Absolutely amazing service from Brad! He was incredibly welcoming, friendly, and professional from start to finish. He really knows his stuff and gave such helpful information and advice about the sale. You can tell he genuinely cares about his customers and goes above and beyond to make sure everything runs smoothly. Highly recommend Brad — truly outstanding service!
We purchased a sofa, buffet, and TV unit, but none fit our space or matched our dining table. Just two hours after purchase, we called to cancel two items. I even asked if they could contact the supplier to see if the size could be adjusted, and I checked the entire store to find a replacement item, but unfortunately, I couldn’t. After all these efforts, I finally requested the cancellation. At that time, no order had been processed or shipped, so the seller could have resolved the issue smartly and courteously, but instead ... read more
Absolutely shocking experience! We paid a 20% deposit, then tried to cancel only a few hours later. They refused any refund, claiming “no cooling-off period,” and even called security to make us leave the store! Totally unacceptable behaviour — beware before dealing with them.
Frequently asked questions about By Dezign
How is By Dezign rated?
By Dezign has a 4 star rating with 392 reviews.
When is By Dezign open?
By Dezign is closed now. It will open tomorrow at 9:00 a.m.
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