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buybuy BABY
- Retail
- Santa Clarita, CA
About this business
Location details
24267 Magic Mountain Pkwy, Santa Clarita, CA, 91355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I needed to buy a child corner protection cushions yesterday. I looked everywhere except buybuy Baby store. This should of been the very first place to look for Furniture & Glass Corner Cushions. They had many to select from and different colors. This place specializes in children's and babies accessories and products. Please support your local Businesses/Commerce.
I was in this morning to return 3 items . I was told that without my receipt I wasn’t able to return . I have a store credit card that had just been replaced so couldn’t use my card for the return . Customer service is horrible . They tried to say they don’t sell the products I was returning until I shows them it’s on the website . Still didn’t bother to help drove all the way to west hills to do it .
We love shopping at this store for our 1 soon to be 2 little ones. However, the carts for shopping need to be replaced. We were there today and checked 10 carts and none of them had a clip for the child seat. This is a huge safety hazard and many parents come to stores expecting to use them and not a stroller. We told our cashier and she did not apologize for the inconvenience but instead just mumbled I will let my manager know all nonchalant, very disappointing and irritating for a mother.
Beyond the worst customer service. It was my first time going there in 3 years and I understand it’s COVID Season but to ignore your customers and not greet and ask if they need help and look at customers and mother’s to be like we are an exposure to your store you should not be working there. I did my registry and paid for my crib today and was told it was a new crib and box and when I received it at home box had been re-taped and obviously it looked opened and was a return they resold me. Last time I ever go to the incompe... read more
Luke at this location was so nice help find a stroller that I have been trying to get a hold of for a while now and have not been able to get online any where thank you so much
Frequently asked questions about buybuy BABY
How is buybuy BABY rated?
buybuy BABY has a 3.8 star rating with 40 reviews.
When is buybuy BABY open?
buybuy BABY is open now. It will close at 6:00 p.m.
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