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Buttermilk Falls Inn + Spa

1.7

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Location details

220 N Rd, Milton, NY, 12547, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 9:00 p.m.
1.76 reviews
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SKY WALKER's profile image
SKY WALKER 
2 weeks ago

I just felt the need to publicly acknowledge the help of Paige. She dealt with an issue of mine and performed follow up and everything was solved. In a world where I am not used to follow thru and I have to do the nagging it was nice that someone has the initiative to do the legwork. Thank you Paige! -Jarrett Galeno 

Carolyn St. Jean's profile image
Carolyn St. Jean 
2 weeks ago

BEWARE, read all reviews...almost nothing was as advertised. Photos amazing, experience different. Pros: views, quiet area. Cons: Perhaps they are shutting down soon? Two nights, on second no one at reception all day, we had to enter through the back door. Strange to not see a single employe over many hours. Place was empty Sunday night and we felt unsettled. Gym -we glanced into and it looked like storage next to some equipment. Spa closed for renovations that looked like they started years ago based on the age of tattered ... read more

Sarah Todd's profile image
Sarah Todd 
a month ago

BEWARE, do not book anything here. Very deceiving as the website\IG looks nice but I’m hoping this prevents someone else the headache and money loss. The absence of customer service is a total nightmare and the childishness of the owner is unheard of in the service industry. I don't know how they are still operating but someone needs to sell the place to a different owner/management. 

Kasey M's profile image
Kasey M 
a month ago

My husband booked us a spa day, overnight stay, and dinner reservation at Buttermilk Falls, and honestly the whole experience felt incredibly misleading. When we got there, the property itself was beautiful, but everything looked very run down, poorly maintained, and overgrown. While appearance isn’t everything, it definitely set the tone. I do want to say that our spa treatments were wonderful and Irene, Roxanne, and the woman at the spa front desk were all lovely and professional. The spa services were honestly the highlig... read more

Erin Butrick's profile image
Erin Butrick 
a month ago

Terrible! Was given gift card as a gift with no expiration date and now they say there is an expiration on it. No one answers the phone and so many rules! They lied about new spa expansion opening and their customer service is rude! The restaurant is also never open. 

Frequently asked questions about Buttermilk Falls Inn + Spa

How is Buttermilk Falls Inn + Spa rated?

Buttermilk Falls Inn + Spa has a 1.7 star rating with 6 reviews. 

When is Buttermilk Falls Inn + Spa open?

Buttermilk Falls Inn + Spa is open now. It will close at 9:00 p.m. 

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