Buttermilk Basin

Adam Lehnertz 

on Google

3 months ago

Buttermilk Basin is a visually appealing and well-organized store with a wide variety of patterns and fabrics that cater to quilters. The clean layout makes browsing a pleasant experience. However, the customer service could use improvement. While shopping, the employee at the front exhibited impatience with another customer, which created an uncomfortable atmosphere. Additionally, she voiced frustration about her lack of familiarity with the store. This detracted from what could have been a fully positive experience. 

betsy lewis 

on Google

4 months ago

While their talent in creating patterns that appeal to the majority of people is wonderful,, their shipping is super slow. I paid $7.95 for shipping 10 days ago and still no order has arrived. This is unreal. Because of this I don’t order often and I miss out on sales. Unfortunately I ordered a few months ago only to get a coloring sheet instead of a pattern not enough wool. No wool was marked so I don’t what price goes where since there is no pattern. I made contact through their website since they don’t print their email. ... read more

Barbara Hiemstra 

on Google

9 months ago

I finally had the opportunity to visit Buttermilk Basin on Friday, October 18th, 2024, after purchasing many kits, patterns, and books over the years. The shop was beautiful and there were so many wonderful displays. However, I walked into the shop, and there was no one around. I walked into the middle room, and there was Stacy, Hannah, and another lady working. I was so excited to meet them, but none of them even bothered to look up and say "Welcome to Buttermilk Basin." So I wandered into the next room and saw a kit that I... read more

Julia Miller 

on Google

9 months ago

This shop is amazing and the staff is wonderful. I really like all the awesome patterns and kits and materials. If you are looking for something unique this is the place to be!