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Busy Bee Tools
- Accessories
- Concord, ON
About this business
We are proud to be one of the first companies in the industry to begin importing and manufacturing machines for the market back in the late 70’s. Since the beginning, our philosophy of business has been to Buy Direct and Sell Direct to the end user, avoiding traditional dealership networks and passing the savings directly to the customer. Our brand of machinery, Craftex & Craftex CX Series, is a household name in Canadian woodworking & metalworking and can be found in thousands of workshops across the country.
Location details
130 Great Gulf Dr, Concord, ON, L4K 5W1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 8:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
The more I deal with Busy Bee Tools the more dissapointing I am finding the customer service. While I tried addressing this privately by sending a message through the company's Contact Us page, no one even took the time to address it. So I am writing this review instead. Recently, while I was in town for another reason, I dropped into a Busy Bee location, which had no other customers while I was there. The customer service advisor behind the desk was less than enthusiastic that I was interrupting whatever he was doing on the... read more
Limited experience with Busy Bee prior to recent order. I experienced excellent communication and satisfaction with regard to an issue with one item in the order. The description of the item on web site indicated inclusion of a mechanical pencil with the Dasqua T-ruler. Noah, customer service agent, provided good communication and resolution of the deficient item by offering a complete T-ruler item refund. I believe the inclusion of the mechanical pencil with the T-ruler was an error in item description which Busy Bee has no... read more
I just purchase a thickness sander on sale and I was really impressed with the help I received selecting the right machine for my needs. I've been dealing with Busy Bee for years and I have never been disappointed with any of their products that I've purchased.
I worked at Busy Bee Tools for over a year, and my experience was disappointing. Hard work was rarely recognized, and communication from management was often dismissive. Despite taking on extra responsibilities and training new employees, I never received a raise, while others with less experience were paid more from the start. My vacation was denied multiple times, and I was eventually let go just before a planned and fully paid trip. There seemed to be a clear gap in how employees were treated depending on their role, espe... read more
Frequently asked questions about Busy Bee Tools
How is Busy Bee Tools rated?
Busy Bee Tools has a 4.1 star rating with 339 reviews.
When is Busy Bee Tools open?
Busy Bee Tools is closed now. It will open tomorrow at 8:30 a.m.
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