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Burleson Orthodontics

4.8
370 reviews
|Orthodontists|Kansas City, MO 64116

4135 N Mulberry Dr, Kansas City, MO 64116

(816) 759-0123

https://burlesonorthodontics.com/

Open now:8:00 am - 6:00 pm

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About

Proudly providing children and teens with healthy, confident smiles without missing work or school, guaranteed! We accept most insurances and offer affordable payment plans for braces and orthodontics. Ask about our "Free Retainers for Life" program and see why over 20,000 Kansas City moms choose Burleson Orthodontics. Call or visit our website to request your complimentary initial appointment at one of our convenient locations today!

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Burleson Orthodontics > Review link

Brandi on BirdEye

3 years ago

02/07/2018, 13:42 PM
We took our kids to this office for cleanings, and we told that our 8 year old would need "2 phase" brace treatment. We paid the required down payment on the spot and were working on the payment arrangements for the remaining, after our double dental coverage paid their share. He also had his spacers put in during that visit. They have an office policy of not allowing parents to be with their children during visits, so I simply sent an email inquiring about this. I was very nice and professional in the email, and even thanked them for everything, but I was just curious about this policy. The office manager, Ashley, just called and is now refusing to treat both of our children and is releasing them as patients! This all came about because I voiced a concern and wanted some clarification on the "no-parent" policy. After paying the down payment, AND getting the spacers, we're having to start again from square one, all because I simply asked for clarification regarding their policy!!!
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