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Burleigh Springs
- Wellness
- Loughborough, Loughborough
About this business
Location details
Ashby Rd, Loughborough, Loughborough, LE11 3GR, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 7:00 a.m. to 6:00 p.m. |
I booked a waxing appointment at 9:10am. When I arrived I was told that the wax was not ready and would only be ready in 20 minutes, clashing with the beautician’s next appointment. I was then asked if I was ‘free all day’ (which I was not) and given an unreasonable alternative (midday). It was incredibly unprofessional as the blame was shifted upon me for not being free at her next available time.
Enjoy our time there. Food n service excellent. Treatments awesome
After two years as a member and fed up with makes complaints about cleanliness and broken stuff, I’m going to start shaming them more publicly. The only thing in their favour atm is a lovely and genuine new member of staff named Vista. After plastergate which lasted 6 weeks we have competition in smeargate…coming up for 4 weeks now. The filth around the pool is still there, I’ve noticed that someone is making inscriptions into the grim. Between the slats in the sauna is enough to make you feel sick.. but more than that today... read more
Room ok but service poor. Can’t get anyone to answer phone to report issue with room. Arrived tired after long drive and find service a bit frustrating. First wrong room number given so needed to return to reception Then when arrived in room not enough towels for a much needed shower before crashing for the eve Tried reception 4 times and just left on hold for over 10 mins each time and eventually put through to a reservation line off site who told me she couldn’t get through either so could I walk down to reception, which m... read more
After two years as a member and fed up with makes complaints about cleanliness and broken stuff, I’m going to start shaming them more publicly. The only thing in their favour atm is a lovely and genuine new member of staff named Vista.
Frequently asked questions about Burleigh Springs
How is Burleigh Springs rated?
Burleigh Springs has a 4.4 star rating with 65 reviews.
When is Burleigh Springs open?
Burleigh Springs is closed now. It will open tomorrow at 7:00 a.m.
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