Bupa Aged Care Tugun

Lesley Murray 

on Google

a month ago

My mother was placed in a MSU room totally unnecessary when her medical files did not indicate the need - a shocking experience. Mum was charged around $100/ week for ‘Sapphire services’ that were totally not delivered, a price gouging opportunistic grab by management. Her allocated doctor was never available and most negligent ! Staff on the wards/rooms were extremely kind and caring; second to none and we were thankful for this. However there was rarely enough staff to cater for the needs and care for any contingency out o... read more

Gail Slade 

on Google

a month ago

Bupa Tugan cared for my father for 7 years and we as a family really appreciated it. The staff in the DSU level were fantastic and any issues raised were dealt with promptly. Thank you to Varsh and team for all your hard work 🙏 

Corinne Sparks 

on Google

4 months ago

I cannot say enough about Tugun BUPA Aged Care . From the moment my mum moved in I knew we had found the right place for her. Her room is lovely and all the staff are so very caring and considerate. If you are in search of a care home for yourself or your loved one look no further. BUPA Tugun wins hands down ! 

Jayde Handley 

on Google

6 months ago

Our family removed my 80 yr old mother after 9 months of non stop issues concerning the lack of care , from isolation to being left in a wet bed for hours , not being given appropriate medical care when she had a tooth infection as well as not administering the anti biotics once dentist had prescribed . Left with wet hair and cold with air conditioner in bed , escaping the facility numerous times with Bupa not even realising she had gone . Lost 8 kg in the time she was there due to food choices given that we had let them kno... read more