Bupa Aged Care Tugun

Anita Stack 

on Google

5 months ago

Bupa Tugun have gone above and beyond for our Mum and her care needs. From the very first visit the staff showed a high level of experience and professionalism along with excellent care and an understanding of each individual situation. We felt completely at ease and knew our Mum was being treated with respect and that her days at Tugun were safe, meaningful, positive and happy. So grateful for Bupa Tugun. 

Annie 

on Google

11 months ago

I cannot recommend this facility under any circumstances. While the physical environment is appealing, the staff's lack of communication and genuine care is unacceptable. My father was accepted for a trial to assess his adjustment to living in the village. However, after his acceptance, he was admitted to the hospital, necessitating a redo of his contract. While we dealt with his situation at the hospital, his care level unexpectedly escalated, requiring a memory support unit that we hadn't initially arranged. Consequently, ... read more

Kerrie Dent 

on Google

a year ago

Lovely place great staff 😀 

Kerrie Ann Dent 

on Google

a year ago

Lovely place great staff 😀