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Bupa Aged Care Ballina

4.2

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Location details

148 N Creek Rd, Ballina, NSW, 2478, Australia

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4.265 reviews
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Michelle Batterham's profile image
Michelle Batterham 
3 months ago

Thankyou Lydia Payne for your assistance for a fast and smooth placement to accommodate my elderly mother . My mum is so happy, I never expected she would transition from her home to the nursing home but she loves her room and facilities at Bupa Ballina. The 24 7 care with the most supportive and friendly staff has been amazing. It been a big relief for me and my family to see her well looked after and enjoying all the daily activities and outings on offer 

Bruce johnson's profile image
Bruce johnson 
5 months ago

Our mother was here for almost 12 months and it was disappointing from the first day as her room was not even ready for her when she arrived and she had to wait in the hallway for half an hour , the pneumatic mattress was leaking and wasn't replaced till the following week , the sensor pads that detect a fall didn't work and ended up not having any for the whole stay , she had 3 minor falls from bed while there and we were very concerned for her safety the whole time , if your loved one requires more than just basic care or ... read more

Bruce johnson's profile image
Bruce johnson 
5 months ago

Our mother was here for almost 12 months and it was disappointing from the first day as her room was not even ready for her when she arrived and she had to wait in the hallway for half an hour , the pneumatic mattress was leaking and wasn't replaced till the following week , the sensor pads that detect a fall didn't work and ended up not having any for the whole stay , she had 3 minor falls from bed while there and we were very concerned for her safety the whole time , if your loved one requires more than just basic care or ... read more

Ian Johnson's profile image
Ian Johnson 
5 months ago

My mum was in bupa, and we are not happy with how mum was treated, sure the staff are friendly, but totally untrained to do their job, couldn't even put mums hearing aids in the right ears or in back to front, never brought the right food when mum had meals in bed, we sent more meals back than i can remember, took ages to respond to the buzzer, nurses half the time couldn't tell us what medication they were giving her, the staff and DOCTOR didn't even know mum had pneumonia, bed sores and was serverly dehydrated even after e... read more

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John Laird 
6 months ago

Hello I am a resident at bupa ballina. Every morning I am happy to start the day because of the lovely staff. Overall it is comfortable here at bupa ballina. 

Frequently asked questions about Bupa Aged Care Ballina

How is Bupa Aged Care Ballina rated?

Bupa Aged Care Ballina has a 4.2 star rating with 65 reviews. 

When is Bupa Aged Care Ballina open?

Bupa Aged Care Ballina is open now. It is open 24/7. 

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