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Buildium Property Management Software
- Technology
- Boston, MA
About this business
Location details
3 Center Plz Suite 400, Boston, MA, 02108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DO NOT USE THIS SERVICE. The customer service is horrible and they lie. I have been trying to get my personal information removed from someone's account for over a year and have gotten no where. The lady put me on hold for 10 minutes just to act like she was getting a manager. She also refused to give me a number for corporate, and not to mention the number listed is not in service. These people are a joke.
Been using it for 7+ years. Pretty good software, but the service is atrocious. When you call in, it goes to a call center of people who just read instructions and cannot help with anything. When you ask for a manager to call back, they never do. My 1-star review will stand until a manager calls me back
DO NOT USE! Their sales reps will tell you yes to everything then when you purchase the software, its complete opposite. Then when you ask for help, no one responds. They are just looking to take your money:
A lot of Talk but NO Walk. This is one of the higher priced property management software's and their support is absolutely horrible. The only reason I haven't left yet is because i'm trying to rebuild my portfolio on another site. I called this past week again and sat on hold for over 30-minutes. This service can cost you thousands a year with all their add ons and no ne their to help. However, you can set up a meeting with one of their sales reps for any time of the day. Cadillac sales team and Hooptie support once they hav... read more
Charged me $44.77 for an auto pay today. I never set it up. My landlord said I need to contact them to get my money back. However, there is not an option to contact customer service on App or Website(sales only). This has happened multiple times where the amount due any given month changes and according to landlord was not them. When all I do is hit the plus sign to pay my rent. I did not change it! Very frustrating!
Frequently asked questions about Buildium Property Management Software
How is Buildium Property Management Software rated?
Buildium Property Management Software has a 3.3 star rating with 71 reviews.
When is Buildium Property Management Software open?
Buildium Property Management Software is closed now. It will open on Monday at 9:00 a.m.
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