Budget Truck Rental

jaideep Singh 

on Google

a month ago

I am disappointed with the customer service I received. The staff was rude, and did not properly address my concerns. I had to wait a long time for assistance, and even then, my issue was not resolved satisfactorily. Good customer service should be respectful, efficient, and solution-oriented, but unfortunately, my experience was the opposite. I hope improvements are made to ensure better service for future customers.” 

Roma Mymrenko 

on Google

8 months ago

X Unfair customer treatment Today I rented a car from Budget Rent a Car. I asked for a Kia Sorento because I needed a bigger vehicle (I drive a truck and know what size I need). Instead, they gave me a Kia Seltos and said there were no other cars available. But right next to me, another customer was offered four options, including a Kia Sorento. If that person had also just been given “what’s available,” I wouldn’t have minded — but it was unpleasant to see such unequal treatment. Overall, I’m disappointed and would not reco... read more

Kevin Sawka 

on Google

a year ago

Shoutout to Delaney and Eugene. While I was waiting my turn, they had to deal with an extremely nasty woman who was being overly selective about a courtesy vehicle. Delaney and Eugene handled it with class, something this nasty woman had none of. 

I_am Axl 

on Google

a year ago

Awesome service!! The people are very accommodating and know their product very well. The best car rental service we've been to.