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Budget Truck Rental
- Truck Rental
- Chesapeake, VA
About this business
Location details
2007 Atlantic Ave, Chesapeake, VA, 23324, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 2:00 p.m. | |
| Sun | Closed |
We made a reservation online for a truck rental to move out of our apartment. We received confirmation and reminders of the reservation. Once we arrived to pick up the truck, they said they did not have the reservation and they did not have any trucks. They were extremely unprofessional and did not attempt to remedy the situation in any way. We changed our schedules to move as did our friends that were helping us. Unprofessional, disrespectful company. Will never use them again.
Reserved a rental truck for a time sensitive move 2 weeks in advanced. Went to pick up the budget truck and was informed they didn't have the truck. Was told to call the budget truck customer service line whom told us they would work on finding us another truck. We were informed they would get back to us in 15 minutes to 2 hours. When we called for an update they rudely told us they dont do updates and it could take up to 2 hours. Not having the time to waste to still maybe not have a truck we cancelled and ordered a Uhaul. ... read more
Worst truck renting experience (and I move every 12 months and have lots of experience). DO NOT USE THIS PLACE. The owner directly over-charged me and would not remove charges that were added to the contract that I did not ask for nor were disclosed to me upon renting. He was very rude and would not admit any fault in nearly tripling my estimates rental costs. That's what I call taking advantage of people for a quick buck. It's not just customer service, the truck itself would not go over 55 mph on the highway and the mirror... read more
They do a very good job. Great service, very accommodating. Car is always very clean when getting it back from Sam's. Thanks again.
Owen was a great help in time needed.
I rented a medium size van from this location for a day. Website works well and helps to find out the needed size, staff on site is helpful, and you can buy moving boxes on location!
Picked up and returned a small pick-up truck here. Central location, kind and to-the-point staff, will definitely go here again.
Find another place to rent a truck! The woman who checked me out said I could return the truck back to this location and be charged for a local rental rather than the one-way trip I had reserved it for. Brought the truck back 4 hours later with about 30 miles on it and still got billed for the one-way rental-- about twice as much as it should have been. The manager promised to look into and call me back. Have not heard from him.
DO NOT RENT A MOVING TRUCK FROM BUDGET!!! We rented a 26' Budget truck and filled it at Phillips 66 station at 501 Deadwood Avenue, 1.1 miles from the Budget truck return location at 1947 Deadwood Avenue N, at 6:23 p.m. the truck was completely filled with diesel fuel and the fuel gauge showed full. The amount spent was $64.71. The truck was returned to the Budget rental truck location at approx 6:35 p.m. The mileage was documented, and the keys returned to the drop box.Today, on 9/8, we have a $51.15 charge. We called Miche... read more
Frequently asked questions about Budget Truck Rental
How is Budget Truck Rental rated?
Budget Truck Rental has a 2.3 star rating with 4 reviews.
When is Budget Truck Rental open?
Budget Truck Rental is closed now. It will open at 8:30 a.m.
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