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Budget Car Rental

3.0

About this business

Location details

342 W Market St, West Chester, PA, 19382, United States

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WeekdayScheduleStatus
Mon07:00 a.m. to 6:00 p.m.
Tue07:00 a.m. to 6:00 p.m.
Wed07:00 a.m. to 6:00 p.m.
Thu07:00 a.m. to 6:00 p.m.
Fri07:00 a.m. to 6:00 p.m.
Sat08:00 a.m. to 1:00 p.m.
Sun08:00 a.m. to 1:00 p.m.
3.019 reviews
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Emily Fisher's profile image
Emily Fisher 
on Google
3 years ago

Absolutely horrible..wish I could give a zero. Booked a vehicle 7 months in advance, and went to pick it up on the day of and they tell me sorry we don't have that vehicle; leaving me completely screwed. I had a confirmation and they emailed me everyday for a week leading up to the pick-up date to confirm everything, and then when I arrive they tell me sorry we don't have that vehicle here. The person who worked there was a teenager and was absolutely no help and there was no manager in site. I tried to call other locations ... read more

Madhu Rudhraraju's profile image
Madhu Rudhraraju 
on Google
3 years ago

Poor management of fleet inventory, they never have a vehicle on pick up day even though booking was made a month in advance. Not once, happened thrice so far. And the person sitting at the counter don’t even have ability to take booking. Useless Avis/Bidget branch and very disappointed with the service. 

Zaqueo Velez's profile image
Zaqueo Velez 
on Google
4 years ago

Kind friendly service 

Laura Schera's profile image
Laura Schera 
on Google
5 years ago

This place has horrible customer service, it was closed for over an hour in the middle of the day when I was trying to drop the rental off and had to run back out to do so. The 1800 number was terrible, I could not understand the person on the other line. I waited on hold for over 25 minutes to speak to a supervisor who did nothing. 

Noemi Romero Morales's profile image
Noemi Romero Morales 
on Google
5 years ago
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Frequently asked questions about Budget Car Rental

How is Budget Car Rental rated?

Budget Car Rental has a 3 star rating with 19 reviews. 

When is Budget Car Rental open?

Budget Car Rental is closed now. It will open tomorrow at 7:00 a.m. 

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