Budget Car Rental

Sara Parliman 

on Google

3 months ago

A garbage company. I’ve made THREE reservations for a cargo truck with this company, all of which were canceled the day of because they don’t have the inventory. They don’t answer their phone when I call, I called 16 times across 4 days and finally someone answered on the 16th attempt. When I speak with the corporate budget customer service to confirm, they tell me that everything is okay with my reservation, but when the day comes it’s not okay. They offer inventory that does not exist. I need to pick up from this specific ... read more

Shavez Maglio 

on Google

4 months ago

They never answer the phone i have been trying to get hold of them for 4 days and they also cant find my reservation when i speak to customer service which is terrible because i am trying to get my final bill smh horrible as a business you should be able to answer the phone . 

Oleg Lektchinov 

on Google

4 months ago

Unbelievably terrible service - not exactly quite rude, but almost intentionally unhelpful and certainly less than pleasant. Questions are not invited since they would need to be responded with explanations. Vehicle we got had an empty beer case and coffee cups in it, no visible attempt at cleaning was done. We ended up needing the vehicle for a bit longer but when returning it and needing another one for a couple of day, were told we were no longer welcome to rent one...having to walk home as our car is still in the body sh... read more

Nirupan Ananthamurugan 

on Google

7 months ago

Would give 0 stars if possible. Wrote me up (over a week after I returned the car) for small scratches and dents on the vehicle that were present when I picked it up. I had proof in the form of video at time of pickup and dropoff - the attendant refused to even look at them and told me that I'd have to talk to corporate. Now I am spending hours on end on answering machines waiting for Budget Customer Service to help me with the false claim. Do not rent/return a car to this place - they'll stick you with unnecessary charges! ... read more

Lee Family 

on Google

11 months ago

Made a reservation for a moving truck. Then the day off they told us that they didn’t have any. The representative tried to help and said he will get back to us with other options. However, he just canceled our reservation with no follow up. Don’t trust the website. Just because they say they have vehicles available, doesn’t mean they do and they will leave you hanging. The call center is a mess and no one is held responsible to solve the messed up reservation. Have a back up plan ready.