Budget Car Rental

Doug Knapp 

on Google

a month ago

I do not rent cars often and they were very unclear. I explained that I would return the vehicle to a different location only 3 hours away. I was charged $300 for doing so- which would have been fine HAD I BEEN TOLD-NO ONE EXPLAINED THAT OR I WOULD HAVE NEVER AGREED. Dishonest or incompetent I am not sure, but I sure won’t use them again. 

Stephanie Rowley 

on Google

2 months ago

JD toman 

Jess Fowler 

on Google

2 months ago

I’ve rented from Budget in the past and typically avoid doing so, but during our recent trip to Idaho, it was the only rental company that had the type of vehicle we needed. When I made the reservation, I specifically requested an infant car seat, as we chose not to travel with our own due to its size and the risk of damage during the flight. When we arrived to pick up the car, the staff seemed surprised that we were expecting an infant seat. After asking around, they informed us that they didn’t have one and could only prov... read more

Erika Gutierrez 

on Google

2 months ago

I thought it was a decent rental, until I get a email saying I am charged for a windshield damage that I did not do. The vehicle was a Kia Soul. It drove great. I cleaned it, gassed it up. I returned it and that I just wanted to make sure it was noted when I rented it that there was damage to the windshield and I am sure it was noted. She said yes it was. Im good to go. Email later, 644 dollars for a windshield I didn't damage. Seriously!?! Note to all: Take pictures of everything. Record the service desk even. Do not assume... read more

Sherry 

on Google

4 months ago

Recently, the family went through Idaho Falls airport and they were very accommodating with a late pick up due to weather delayed flights and also slight adjustments in the return time. We dealt directly with the rental location and they were so friendly and helpful. The vehicle was a very nice ride as well. Thanks to Jerry for all his help.