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Budget Car Rental
- Transportation Services
- Reno, NV
About this business
Location details
2001 E Plumb Ln, Reno, NV, 89502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to Midnight | |
| Tue | 7:00 a.m. to Midnight | |
| Wed | 7:00 a.m. to Midnight | |
| Thu | 7:00 a.m. to Midnight | |
| Fri | 7:00 a.m. to Midnight | |
| Sat | 7:00 a.m. to Midnight | |
| Sun | 7:00 a.m. to Midnight |
Very helpful
To start with, there was a huge line with barely anyone working at the counter. When we finally got to the front 45 minutes later we were told our car wasn't ready and that if we wanted a car now, we would have to pay an extra $15. If you don't have the car I reserved then you shouldn't make me pay an uncharge. Horrible customer service. Pay attention to the reviews here and find a different rental car compay!
We had an absolute terrible experience will never use budget again. They had given away our car that we had reserved two week earlier. They had also terrible attitude the whole entire experience. No remorse for their mess up and had no goal of trying to make things right. We have 7 passengers and they had given us car that was not going to fit us at all and our luggage and then continued to be rude the whole time. They have no order at all and no customer service experience.
Snippy customer service agents and a long wait for the car. :(
Frequently asked questions about Budget Car Rental
How is Budget Car Rental rated?
Budget Car Rental has a 2.8 star rating with 1,059 reviews.
When is Budget Car Rental open?
Budget Car Rental is open now. It will close tomorrow at 12:00 a.m.
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